Course Learning Outcomes

Upon successful completion of this course, you will be able to:

  • Select an appropriate technical communication style based on audience and purpose
  • Explain the purpose and goals of workplace communication
  • Use strategies that improve clarity and concision in technical content
  • Select page layout principles that improve readability and navigability in professional documents
  • Explain how visuals enhance technical communication
  • Use effective planning strategies for developing technical documents
  • Use effective revision strategies to improve clarity and coherence
  • Differentiate between models of technical writing, such as instruction, description, definition, and summary