Course Map

Resource	Learning Outcomes
Unit 1: Foundations of Human Communication
Unit 1 Introduction Video	—
Unit 1 Learning Outcomes	1a Define the major components of the human communication process (CLO 1) 1b Explain the functions of verbal and nonverbal communication (CLO 1) 1c Explain the perception of self and others (CLO 2) 1d List the ethical responsibilities of communicators in a diverse society (CLO 3) 1e Explain the effect of diversity and culture on communication (CLO 4) 1f Use language accurately, expressively, and appropriately in communication settings (CLO 5) 1g Describe the major communication theories (CLO 9)
1.1: Communication Study
Defining Communication and Communication Study	1a Define the major components of the human communication process (CLO 1)
Elements of Communication	1a Define the major components of the human communication process (CLO 1)
What Is Communication?	1a Define the major components of the human communication process (CLO 1)
1.2: Verbal Communication
Function of Verbal Communication	1b Explain the functions of verbal and nonverbal communication (CLO 1)
Elements of Verbal Communication	1b Explain the functions of verbal and nonverbal communication (CLO 1)
1.3: Nonverbal Communication
Nonverbal Communication	1b Explain the functions of verbal and nonverbal communication (CLO 1)
The Power of Nonverbal Communication	1b Explain the functions of verbal and nonverbal communication (CLO 1)
1.4: Perception and Communication Ethics
Communication and Perception	1c Explain the perception of self and others (CLO 2)
Impression Management	1c Explain the perception of self and others (CLO 2)
Ethical Communication	1d List the ethical responsibilities of communicators in a diverse society (CLO 3) 1e Explain the effect of diversity and culture on communication (CLO 4)
Intercultural Communication	1e Explain the effect of diversity and culture on communication (CLO 4)
Effective Cross-Cultural Communication	1e Explain the effect of diversity and culture on communication (CLO 4)
1.5: Communication Theories
Introduction to Communication Theory	1f Use language accurately, expressively, and appropriately in communication settings (CLO 5)
Attribution	1g Describe the major communication theories (CLO 9)
Constructivism	1g Describe the major communication theories (CLO 9)
Persuasion	1g Describe the major communication theories (CLO 9)
Groupthink	1g Describe the major communication theories (CLO 9)
Face Negotiation	1g Describe the major communication theories (CLO 9)
Rhetorical Criticism	1g Describe the major communication theories (CLO 9)
Gender Communication	1g Describe the major communication theories (CLO 9)
Gender Communication Differences (and Stereotypes)	1g Describe the major communication theories (CLO 9)
Practice Journal: Foundations of Human Communication	1b Explain the functions of verbal and nonverbal communication (CLO 1) 1c Explain the perception of self and others (CLO 2)
Unit 1 Assessment
Unit 1 Assessment	1a Define the major components of the human communication process (CLO 1) 1b Explain the functions of verbal and nonverbal communication (CLO 1) 1c Explain the perception of self and others (CLO 2) 1d List the ethical responsibilities of communicators in a diverse society (CLO 3) 1e Explain the effect of diversity and culture on communication (CLO 4) 1f Use language accurately, expressively, and appropriately in communication settings (CLO 5) 1g Describe the major communication theories (CLO 9)
Unit 2: Interpersonal Communication
Unit 2 Introduction Video	—
Unit 2 Learning Outcomes	2a Describe competencies in interpersonal communication (CLO 4, CLO 5) 2b Explain the stages of relationship development, both personally and professionally (CLO 7) 2c Describe the components of conflict and identify strategies for conflict management (CLO 6) 2d Explain the role of critical and active listening in various communication climates (CLO 8) 2e Describe barriers to effective listening and strategies to improve critical listening (CLO 8)
2.1: Overview of Interpersonal Communication
What Is Interpersonal Communication?	2a Describe competencies in interpersonal communication (CLO 4, CLO 5)
Interpersonal Communication Processes	2a Describe competencies in interpersonal communication (CLO 4, CLO 5)
Interpersonal Communication Strategies	2b Explain the stages of relationship development, both personally and professionally (CLO 7)
2.2: Relationship Development
Stages of a Relationship	2b Explain the stages of relationship development, both personally and professionally (CLO 7)
I-Messages and You-Messages	2d Explain the role of critical and active listening in various communication climates (CLO 8)
Listening	2e Describe barriers to effective listening and strategies to improve critical listening (CLO 8)
Practicing Interpersonal Communication	2e Describe barriers to effective listening and strategies to improve critical listening (CLO 8)
The Value of Effective Communication	2e Describe barriers to effective listening and strategies to improve critical listening (CLO 8)
Practice Journal: Interpersonal Communication	2a Describe competencies in interpersonal communication (CLO 4, CLO 5) 2c Describe the components of conflict and identify strategies for conflict management (CLO 6)
Unit 2 Assessment
Unit 2 Assessment	2a Describe competencies in interpersonal communication (CLO 4, CLO 5) 2b Explain the stages of relationship development, both personally and professionally (CLO 7) 2c Describe the components of conflict and identify strategies for conflict management (CLO 6) 2d Explain the role of critical and active listening in various communication climates (CLO 8) 2e Describe barriers to effective listening and strategies to improve critical listening (CLO 8)
Unit 3: Group Communication
Unit 3 Introduction Video	—
Unit 3 Learning Outcomes	3a Describe specific competencies of the interpersonal communication process used in facilitating small group communication (CLO 5) 3b Describe the stages of small group development (CLO 4, CLO 5) 3c Describe typical settings for small group communication (CLO 4, CLO 5) 3d Explain the roles of people in small groups (CLO 4, CLO 5) 3e Apply the theories of communication to the small group setting (CLO 9) 3f Analyze communication practices in small groups to distinguish ethical and unethical practices (CLO 3)
3.1: Introduction to Group Communication
Group Communication	3a Describe specific competencies of the interpersonal communication process used in facilitating small group communication (CLO 5)
Group Formation	3b Describe the stages of small group development (CLO 4, CLO 5)
Effective Introductions	3a Describe specific competencies of the interpersonal communication process used in facilitating small group communication (CLO 5)
Group Dynamics	3c Describe typical settings for small group communication (CLO 4, CLO 5) 3d Explain the roles of people in small groups (CLO 4, CLO 5)
3.2: Group Communication Theories
Conformity and Groupthink	3e Apply the theories of communication to the small group setting (CLO 9)
Leadership’s Role in Groupthink	3e Apply the theories of communication to the small group setting (CLO 9)
Managing Conflict	3f Analyze communication practices in small groups to distinguish ethical and unethical practices (CLO 3)
Practice Journal: Group Communication	3a Describe specific competencies of the interpersonal communication process used in facilitating small group communication (CLO 5) 3d Explain the roles of people in small groups (CLO 4, CLO 5)
Unit 3 Assessment
Unit 3 Assessment	3a Describe specific competencies of the interpersonal communication process used in facilitating small group communication (CLO 5) 3b Describe the stages of small group development (CLO 4, CLO 5) 3c Describe typical settings for small group communication (CLO 4, CLO 5) 3d Explain the roles of people in small groups (CLO 4, CLO 5) 3e Apply the theories of communication to the small group setting (CLO 9) 3f Analyze communication practices in small groups to distinguish ethical and unethical practices (CLO 3)
Unit 4: Organizational Communication
Unit 4 Introduction Video	—
Unit 4 Learning Outcomes	4a Describe the characteristics of organizations (CLO 5, CLO 7) 4b Describe competencies in interpersonal communication that occur in organizations (CLO 5, CLO 7) 4c Describe the types of interpersonal relationships between coworkers and their supervisors (CLO 5, CLO 7) 4d Explain the differences between informal and formal messages (CLO 5, CLO 7) 4e Define the concept of information overload (CLO 5, CLO 7) 4f List ethical concerns regarding organizational communication (CLO 3)
4.1: Dimensions of Organizational Communication
Workplace Communication	4a Describe the characteristics of organizations (CLO 5, CLO 7)
What Is Organizational Communication?	4a Describe the characteristics of organizations (CLO 5, CLO 7)
Internal Communication	4b Describe competencies in interpersonal communication that occur in organizations (CLO 5, CLO 7)
Crafting Strong Arguments	4b Describe competencies in interpersonal communication that occur in organizations (CLO 5, CLO 7)
4.2: Interpersonal and Intrapersonal Business Communication
Unpacking Our Conversations	4c Describe the types of interpersonal relationships between coworkers and their supervisors (CLO 5, CLO 7)
Workplace Communication Tactics	4c Describe the types of interpersonal relationships between coworkers and their supervisors (CLO 5, CLO 7)
Improving Workplace Communication	4d Explain the differences between informal and formal messages (CLO 5, CLO 7)
Introverts and Communication	4e Define the concept of information overload (CLO 5, CLO 7)
Social Media in the Workplace	4f List ethical concerns regarding organizational communication (CLO 3)
Generations Working Together	4f List ethical concerns regarding organizational communication (CLO 3)
Practice Journal: Organizational Communication	4a Describe the characteristics of organizations (CLO 5, CLO 7) 4d Explain the differences between informal and formal messages (CLO 5, CLO 7)
Unit 4 Assessment
Unit 4 Assessment	4a Describe the characteristics of organizations (CLO 5, CLO 7) 4b Describe competencies in interpersonal communication that occur in organizations (CLO 5, CLO 7) 4c Describe the types of interpersonal relationships between coworkers and their supervisors (CLO 5, CLO 7) 4d Explain the differences between informal and formal messages (CLO 5, CLO 7) 4e Define the concept of information overload (CLO 5, CLO 7) 4f List ethical concerns regarding organizational communication (CLO 3)
Unit 5: Mass Communication
Unit 5 Introduction Video	—
Unit 5 Learning Outcomes	5a Describe the characteristics of mass media and mass communication (CLO 1) 5b Explain several different mass communication theories (CLO 9) 5c Describe the effects of mass communication on human communication (CLO 8) 5d List ethical concerns regarding mass communication (CLO 3)
5.1: Mass Communication and the Media
What Is Mass Media?	5a Describe the characteristics of mass media and mass communication (CLO 1)
Mass Communication	5b Explain several different mass communication theories (CLO 9)
Overview of Social Media	5c Describe the effects of mass communication on human communication (CLO 8)
5.2: Media Literacy
Key Concepts in Media Literacy	5d List ethical concerns regarding mass communication (CLO 3)
The Need for Media Literacy	5d List ethical concerns regarding mass communication (CLO 3)
Practice Journal: Mass Communication	5a Describe the characteristics of mass media and mass communication (CLO 1) 5c Describe the effects of mass communication on human communication (CLO 8)
Unit 5 Assessment
Unit 5 Assessment	5a Describe the characteristics of mass media and mass communication (CLO 1) 5b Explain several different mass communication theories (CLO 9) 5c Describe the effects of mass communication on human communication (CLO 8) 5d List ethical concerns regarding mass communication (CLO 3)
Course Conclusion
Course Conclusion Video	—
Study Guide
COMM100 Study Guide	—
Certificate Final Exam
COMM100: Certificate Final Exam	—
View Your Course Completion Certificate	—