3.1: Self-Understanding Is Fundamental to Communication
Read these sections, which focus on how you can become a more effective communicator by understanding yourself and how others view you. They also discuss the centrality of attitudes, beliefs, and values for one's self-concept, and how self-fulfilling prophecies can influence decision making. After you read, try the exercises at the end of the section.
The Pygmalion effect is an example of a self-fulfilling prophecy, which can severely affect how you communicate and present yourself to others. Pay attention to the impact of the Pygmalion effect in the workplace.