Using Supply Chains to Create Value for Customers

Read this chapter. Think about the processes and key components involved such as costs, outsourcing, social responsibility, environment, planning, and inventory control. Watch the video clips for Who Ya Gonna Call and Amazon Fullfillment. Answer the review questions at the end of each section.

Sourcing and Procurement

REVIEW QUESTIONS

  1. What are some of the supply chain functions firms outsource and offshore?
  2. How does outsourcing differ from offshoring?
  3. Why might a company be better off insourcing an activity?