Using Supply Chains to Create Value for Customers

Read this chapter. Think about the processes and key components involved such as costs, outsourcing, social responsibility, environment, planning, and inventory control. Watch the video clips for Who Ya Gonna Call and Amazon Fullfillment. Answer the review questions at the end of each section.

Warehousing and Transportation

LEARNING OBJECTIVES

  1. Understand the role warehouses and distribution centers play in the supply chain.
  2. Outline the transportation modes firms have to choose from and the advantages and disadvantages of each.