Using Supply Chains to Create Value for Customers

Read this chapter. Think about the processes and key components involved such as costs, outsourcing, social responsibility, environment, planning, and inventory control. Watch the video clips for Who Ya Gonna Call and Amazon Fullfillment. Answer the review questions at the end of each section.

Warehousing and Transportation

REVIEW QUESTIONS

  1. How do warehouses and distribution centers differ?
  2. What is cross-docking and why might a company choose to cross-dock a product?
  3. What kinds of products can be delivered electronically? What kinds need to be physically transported?