BUS643: Leading Organizational Change

2a. Compare the various change models, theories and methods used in a given situation

• What are change models, and how can they be used in business today?
• Why is it important to understand change management theories and methods?
• How can change be used to move a business forward?

Change models, theories, and methods are important to understand in business today so that the business can utilize these to grow the business and thrive. Change models can help effect change so a business can move through the change and grow into the future. With a change model, a business may be able to effectively move through change and may struggle to make required updates.

There are numerous types of change models, theories, and methods. A few of the most popular include Kotter's 8-Step Change Model, Lewin's Change Model, Lean Six Sigma, and Kaizen. These models assist organizations in making change and show a clear path to engaging employees to help with the change. The most popular change model is Kotter's 8-Step Change Model, which provides clear direction about change and how to keep it in effect longer after it is set in motion.

Kaizen is another popular change model that ensures progress by making small, manageable changes that lead to great change. Lean Six Sigma works well with companies with production lines, or that need better flow to help manage productivity. Each change model may be matched with the company and their individual needs.

To review, see Why Is It Important to Study Change Models?.

 

2b. Determine which change model might work best in a given organization

• How do you know which change model might work best for a business?
• What are the variables to consider when choosing a change model?
• Who might be able to assist with determining which change model to use?

Depending on the change needed and where the company is at the time, the change model required might change based on those needs. For example, as mentioned in the last section, a production line business might work best with Lean Six Sigma because the focus is on reviewing the flow of the business and eliminating waste.

Lewin's Change Model utilizes a three-step model that includes unfreezing the current state, moving towards that change, and then refreezing into the new state. This model helps to understand why change must occur and how to move through that process. This model might work best in a business that is good at adjusting or has a history of creating positive change.

By analyzing the needs of the business and then reviewing all the change model options, you can easily match the correct model with the type of business. Another option is to hire a change management expert who can assist with choosing the correct change model, managing the change needed, and ensuring employee buy-in.

To review, see Kotter's 8-Step Change Model.

 

2c. Analyze the change management framework in a given organization

• What is a change management framework?
• How can a change management framework be used in business?
• Why is it important to understand a change management framework?

Creating a framework to understand and effect change is important before choosing a change model. Change management framework is another term for change model but will also allow you to understand why and what change is needed. A plan for change can be developed with a change management framework.

Understanding company culture, people, important processes, and wanted outcomes will be important to determine if a change management framework is needed to implement a solid change plan. Any new processes that need to be created or potential company structure changes should be considered when choosing a change management framework.

To review, see Change Management Frameworks.

 

2d. Outline the change management model in a given organization

• Why is it important to review or outline a change management model?
• What can you do to better understand which change management model to choose?
• How can you determine which change management model might work best for a business?

Once you have researched the best change management model for your organization, it will be important to outline what changes are necessary and how they will be implemented. Each change management model includes steps for analyzing and creating change. Planning this change will require attention to detail and an outline of how the organization will implement the change.

For example, Kotter's 8-Step Change Model includes eight steps that include creating a sense of urgency, removing obstacles, and fostering the change that has been made. It is important to understand and apply each of these steps and adjust them for business needs. Understanding the business culture, management styles, and employee needs must be considered when creating an outline for how the change will be implemented.

To review, see Why Is It Important to Study Change Models?.

 

Unit 2 Vocabulary

This vocabulary list includes terms you will need to know to successfully complete the final exam.

• change management framework
• kaizen
• Kotter's 8-Step Change Model
• Lean Six Sigma
• Lewin's Change Model