Examples of Negative Messages Delivered Effectively

This tutorial provides real examples of words to use to effectively deliver negatived news without jeopardizing a relationship. As you watch and listen to the eight examples, think about what makes the messaging of each scenario effective?

Source: Provide Support Live Chat, https://youtu.be/yVGkxd-tmAE
Creative Commons License This work is licensed under a Creative Commons Attribution 3.0 License.

Last modified: Tuesday, March 5, 2024, 3:38 PM