The Psychology of a Crisis

Watch this video, which explains the psychology of a crisis, why it is important for organizations to understand it, and transformative actions that can turn a crisis into opportunity. As he is speaking, think about specific communications that helped you process the COVID-19 pandemic. What communications eased your anxiety? What communications increased your anxiety?

Source: Asia School of Business,
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Last modified: Tuesday, March 5, 2024, 3:27 PM