Communicating during COVID-19

Review this fascinating video, which provides results from two randomized experiments during the COVID-19 pandemic to demonstrate how to effectively communicate in a crisis. The researchers noted the most important component of communication was for people to feel safe. Do you agree with their conclusion? Take a moment to think of what communication you longed for during the pandemic.

Source: Michael Noetel,
Creative Commons License This work is licensed under a Creative Commons Attribution 3.0 License.

Last modified: Tuesday, March 5, 2024, 3:26 PM