Conflict Management: Identifying Active Listening

Watch these three short videos, which offer common workplace situations that demonstrate the importance of communication and active listening for resolving workplace conflict.

 

 

 

Source: IOM – UN Migration, https://www.youtube.com/watch?v=nOui-o6LHfo, https://www.youtube.com/watch?v=iRg-HbqqBxI, https://www.youtube.com/watch?v=9Z7lp5JDwsY
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Last modified: Wednesday, February 21, 2024, 1:45 PM