Skip to main content
Side panel
Course Catalog
My Dashboard
Help
Getting Started
Help Center & FAQ
Search
Close
Search
Toggle search input
Log in or Sign up
Course Catalog
My Dashboard
Help
Getting Started
Help Center & FAQ
BUS603: Managing People
Sections
Course Introduction
Course Syllabus
Unit 1: Individual Behavior
Unit 2: Motivation
Unit 3: Business Communication
Unit 4: Managing Human Capital
Unit 5: Leadership
Unit 6: Managing Groups and Teams
Unit 7: Creating a Winning Organizational Culture
Unit 8: Power, Politics, and Change
Study Guide
Course Feedback Survey
Certificate Final Exam
Resources
Activities
Quizzes
Home
My programs
My certificates
BUS603: Managing People
Home
Courses
Course Catalog
Business Administration
BUS603: Managing People
Sections
Unit 3: Business Communication
Study Guide: Unit 3
Study Guide: Unit 3
Back to 'Study Guide: Unit 3\'
Study Guide: Unit 3
Click
https://learn.saylor.org/mod/book/view.php?id=60649&chapterid=49095
link to open resource.
Previous
Jump to...
Jump to...
Course Syllabus
Human Relation: Personality
Work Attitudes
Perceptions
Employee Productivity
Organizational Behavior
Understanding Workplace Behaviours
Key Work Behaviors
Professionalism in the Workplace
Building Professionalism
Herzberg's Motivator-Hygiene Theory
What Makes Employees Happy at Work
The Effect of Compensation
Job Satisfaction of Generations X and Y
Matching Employees with Jobs
Multicultural Experience
Individual and Cultural Differences
Compatibility with an Organization
Keep Culture in Mind When Hiring
The Interactionist Perspective
Determinants of Job Satisfaction
The Mediating Role of Job Involvement
Understanding Decision Making
Groupthink in the Decision-Making Process
Decision Making in Management
Faulty Decision-Making
Overview of Managerial Decision-Making
Idea Meritocracy
Study Guide: Unit 1
Unit 1 Assessment
Motivating an Organization
Motivating Employees
Work Motivation for Performance
Retention and Motivation
Manager's Role in Promoting Motivation
Managerial Responses to Motivation
Decision Support Systems
How to Motivate Employees
The Puzzle of Motivation
Managed, Enabled, Empowered
The Benefits of Managing Openly
How to Break Bad Management Habits
Training and Evaluating Employees
Selecting and Managing Your Team: Employee Training
Employee Assessment
Performance Appraisal
Motivating Employees through Performance Appraisals
Performance Evaluation
Performance Evaluation: Systems and Processes
Giving Great Employee Feedback
Closing the Loop on Feedback
Managing poor performance
Having Difficult Conversations
Difficult Conversations Made Easy
Delivering a Negative News
Reward Systems in Organizations
Compensation
Positive Employee Relations with Millennials
Compensation and Benefits
Study Guide: Unit 2
Unit 2 Assessment
Types of Communication
Levels of Communication
Communication Channels
Managerial Communication
Emerging Issues in Internal Communications
Managing Your Boss
Mindfulness and Leadership
From Assignment to Message
Communicating with Precision
Look Good in Print
Formal or Informal Writing
Spoken Versus Written Communication
Delivering Your Message
Presentations to Inform
Presentations to Persuade
Powerful Presentations
Nonverbal Communication
Improving Verbal and Nonverbal Group Interactions
Communication Models
Digital Leadership
Management and Communication
Managerial Communication and Corporate Reputation
Audience Analysis
Connecting with the Audience
Group Communication Theory
Audience Segments: Psychographics
Overview of Perception
Interpersonal Needs
Process of Perception
Presentation Organization
Communication and Perception
Stages of Listening
Listening and Reading
Unit 3 Assessment
Investing in Human Capital
Virtual Work Collaboration
Transforming Talent
State Government Managers
Leading Change in a Complex World
Implementation of a Digital Workplace Strategy
Business Ethics
Whistle Blowers
Managing Employee Performance
How Ethical Leadership Shapes Employees' Readiness to Change
Workplace Environment and Working Conditions
Ethical Leadership
Prejudice and Discrimination
Employment Discrimination
Multiculturalism and the Law
Stereotypes, Prejudice, and Discrimination
Study Guide: Unit 4
Unit 4 Assessment
Everyday Leadership
Understanding Organizational Behavior
The Crisis of Leadership
The Nature of Leadership
Principles of Management
What It Takes to Be a Leader
Four Theories of Leadership
Leadership Priciples
Leadership and Organization
The Influence and Behavioural Theories of Leadership
Goal Theory
Leadership Styles
More on Leadership
Trait Approaches to Leadership
What Makes an Effective Leader?
Traits of Bad Leaders
Behavioral Perspectives on Leadership
Leadership Styles
Honesty in Leadership
Types of Leaders
Other Leadership Perspectives
Contingency Approach
Leadership and Followers
Leadership and Task/Follower Characteristics
Leadership and Decision-Making: The Vroom-Yetton-Jago Model
Toxic Leadership
When Your Boss Is Plain Stupid
Three Nightmare Traits in Leaders
Signs You Have a Toxic Boss or Leader
The Dark Sides of Leadership and Followership
Consequences of Destructive Leadership
Business Strategy and Workforce Planning
The Role of Leadership in a Digitalized World
Some Lines Can't Be Crossed
Building Trust in High-Performing Teams
Trustworthiness and Its Impact on Leadership
Emotional Intelligence and Trust in Servant Leadership
Good Leaders Build Trust
Habits of Untrustworthy Leaders
Trust Underpins Organisational Effectiveness
How to Build (and Rebuild) Trust
An Empirical Study on the Organizational Trust
Listen, Learn, then Lead
Organizations with Innovative IT Departments Value Collaboration
Study Guide: Unit 5
Unit 5 Assessment
Work Groups
Group Structure
Intergroup Behavior and Performance
Managing People and Other Horror Stories
Decision-Making in Groups
Group Life Cycles and Member Roles
Group Dynamics
Five Models for Understanding Team Dynamics
How to Turn a Group of Strangers into a Team
Team Cohesiveness
Team Success
The Effects of Authentic Leadership on Employees' Well-Being
Teamwork and Leadership
Group Dynamics in Healthcare Settings
The Effects of Leadership Styles on Team Motivation
Group Potency and Its Implications for Team Effectiveness
Building Effective Teams
Teamwork in the Workplace
Diversity and Multiculturalism in Human Resource Management
Diversity and the Workforce
Diversity and Inclusion in the Workforce
Respect for Diversity
Benefits and Challenges of Workplace Diversity
Diversity and Its Impact on Companies
Recommendations for Managing Diversity
Inclusive Leadership and Potential Barriers
Conflict and Negotiations
Managing Conflict in the text book Group Communication
Conflict Resolution by Managers
Secrets of Successful Teamwork
Defining Teamwork
Teamwork in the Workplace
Multicultural Teams
Optimal Structure for Managing NGOs
Organizational Factors Influencing Project Success
Principles of Team Effectiveness
Team Building
The Team Interaction Process
Cultivating Collaboration
Collaboration In and across Teams
A Guide to Collaborative Leadership
Effective Teamwork and Collaboration
Study Guide: Unit 6
Unit 6 Assessment
Corporate Cultures
Organizational Culture
Creating Culture Change
Shaping Organizational Culture
Key Dimensions of Organizational Culture
Factors of Organizational Culture Change
External and Internal Organizational Environments
What Is Organizational Structure?
The Basic Building Blocks of Organizational Structure
Factors Influencing Organizational Design
Understanding Team Design Characteristics
Organizational Structures and Corporate Cultures
Common Organizational Structures
Organization Design Challenges
Strategy through Organizational Design
The Science of Organizational Design
Pattern for Agile Organizations
Attracting the Right Workers
Building an Organization for the Future
Human Capital Management: Don't Reinvent the Wheel
Mentoring the Millennial Generation
The Professional Development of Subordinates
Superior-Subordinate Developmental Relationships
CEO Selection and Succession Planning
Reflect to Create
Study Guide: Unit 7
Unit 7 Assessment
Power and Politics in Organizations
Political Behavior in Organizations
Bases of Power and Influencing Tactics
Power in Interpersonal Relations
Uses of Power
Limiting the Influence of Political Behavior
Politics and Politicking
Leveraging Power and Politics
Change Management
Organizational Change
Models of Change Management
Why Is Organizational Change So Difficult?
Leading an Organization in an Agile-Age
Agile Leadership
Agile Culture
Creating an Agile and High Performance Team
Changing Mindsets
Develop the Mindset of a Leader
Engage the Process
Strategies for Successful Organizational Change
Study Guide: Unit 8
Unit 8 Assessment
BUS603 Study Guide
Course Feedback Survey
BUS603: Certificate Final Exam
Next