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Topic outline

  • Unit 1: Small Group Competencies and Development

    Group communication is a vital element within organizations, playing a pivotal role in the success of high-performing teams. Unit one examines various aspects of group communication, including its profound impact on a team's ability to function efficiently. You will explore the significance of effective communication in contributing to the success of high-performing teams and consider the challenges that may emerge when communication falters. After completing this unit, you will understand how group communication shapes team dynamics and outcomes.

    Completing this unit should take you approximately 4 hours.

    • Upon successful completion of this unit, you will be able to:

      • describe the key functions of group communication and its impact on decision-making;
      • identify the stages of group formation, such as storming; and
      • apply strategies for overcoming challenges in group communication.
    • This video discusses the advantages and disadvantages of group work, along with essential tips for improving group effectiveness.

    • Explore this comprehensive exploration of group communication and its key attributes. It delves into the essential characteristics that differentiate a group from a team, providing a foundational understanding of their distinctive dynamics. Furthermore, it explains the intricacies of group roles and norms, shedding light on the individual roles within a group and the shared expectations that shape interactions within the group.

    • This short video explains the stages of group formation and development, including forming, storming, norming, and performing. As you watch, pay attention to the four roles members take in groups. These include task-oriented roles, social-emotional roles (relationship maintenance roles), procedural roles, and individual roles (also known as self-centered behaviors).

    • This page explores the fundamental concepts of challenges in group communication within the workplace. It delves into the significance of introductions and presents different methods speakers can use to craft memorable introductions.

    • These videos explain group decision-making stages, the systematic problem-solving model, and the diamond model of group participation. Pay attention to the components of problem-solving: defining and analyzing the challenge, determining measurement criteria, identifying and evaluating solutions, and selecting a solution.