|Course Introduction||Course Syllabus|
|Unit 1: Interpersonal Communication||Interpersonal Communication||
Read this chapter for an in-depth discussion of interpersonal communication and its functions. Pay close attention to the definition of interpersonal communication in our daily lives. After reading the chapter, complete the discussion questions and write definitions for the key terms listed at the end of the chapter. These assignments will help prepare you for the final exam.
|Interpersonal Communication Processes||
Read this chapter. You have seen some of these concepts previously, but pay close attention because this chapter reinforces the elements of interpersonal communications and relationship building.
|Interpersonal Communication Strategies||
In this lecture, Larry Fournillier provides examples of how interpersonal communication strategies have allowed him to develop relationships that have improved his business.
|Stages of Relationship Theory||
Watch this lecture on interpersonal communication and the stages of relationship development with examples from our daily lives.
|Conflict "I and You" Messages||
We use language to control or lose control during interpersonal conflict situations. This lecture uses examples from daily life to help us understand conflict resolution.
|Unit 2: Listening in Human Communication||The Importance of Listening||
Read this chapter, beginning with the chapter introduction. This chapter discusses the importance of listening in human communication transactions. Attempt the exercises at the end of each reading as well as the chapter exercises in section 4.6.
|5 Simple Ways to Become a Better Listener||
Watch these tips for improving your listening skills. You should try to have genuine interest in the person speaking to you, maintain comfortable eye contact, take notes, and ask questions.
|Unit 3: Practicing Interpersonal Communication Skills||Communication Skills for Personal and Professional Development||
Work through the seven challenges presented in this book. Each challenge includes activities for practicing the interpersonal skills discussed in this unit, and they will improve your communication skills and your understanding of interpersonal communication applications.
|Unit 4: Interpersonal Communication Applications in Context||Police Communications Skills||
Many professions rely on interpersonal communication and conflict management skills each day. Watch this video to see how they are relevant to the daily interactions of a police officer.
Non-verbal communication is a critical element of interpersonal
communication. Because our gesture and other non-verbal communication
behaviors are often subconscious responses, non-verbal communication
reinforces or may conflict with consciously constructed verbal messages.
With your greater understanding of the goals of interpersonal
communication, review these two companion lectures and watch for examples of nonverbal communication in
|Unit 5: Interpersonal Communication Theories||The Symbolic Nature of Culture: Language and Perception||
Read this description of the Sapir-Whorf Hypothesis, an interpersonal communication theory.