Topic Name Description
Course Introduction Page Course Syllabus
Page Course Terms of Use
URL Course Textbook
1.1: Introduction to Projects Page What is Project Management?

This short, animated video is meant as a teaser introduction to get you started on the right foot in this course. As you watch this video, think about everything you will learn to put in your "project management arsenal". Good luck in the course!

File Merrie Barron and Andrew Barron's Project Management: "Chapter 3: What Is a Project?"

Read this chapter, which is here to help you better understand what actually constitutes a formal project. Ask yourself what goes into the making of a project and how many times you have been involved in a project that followed these parameters.

URL Wouter Baars' Project Management Handbook: "Appendix 2: Roles within a Project"

Read Appendix 2 with the aim of gaining a high-level understanding of the different positions and roles within project management.

1.2: The Evolution of Project Management File Merrie Barron and Andrew Barron's Project Management: "Chapter 2: History of Project Management"

Read this chapter on the history of project management. While reading, think about the following questions and jot a response in your notes:

  1. Why does the history of project management matter to you?
  2. What can learning about the history of project management teach you about your future as a project manager?

URL Adrienne Watt's Project Management: "Chapter 1: Project Management: Past and Present"

Read this chapter to get a sense of how project management principles and project management roles are applied throughout a variety of disciplines and fields. You may stop when you get to the last section, "History", as this material is derived from the Barron and Barron chapter you read in this subunit.

1.3: Operations vs. Project Management Page Arun Kanda's "Project and Production Management"

Watch this video, which is the first part of a lecture series on project and production management. As you watch, consider how project management and production management differ. Then think about the industry in which you currently work or in which you will ideally work in your career; how is this distinction apparent in your industry?

File Donald J. McCubbrey's "Project Management 101: Total Quality Management"

Read this article on operations management and the concept of implementing organization-wide processes by using total quality management (TQM) guidelines. If you would like to learn more about operations management, consider taking BUS300: Operations Management.

1.4: Project Management Overview URL Project Management from Simple to Complex: "Chapter 1: Introduction to Project Management"

Read this chapter, which will provide you with an overview of project management and will define the terms project and project management. The differences between project management and operations management are also explored. While this text uses information-technology projects as examples, the principles are the same for the management of any type of complex project and activity. Attempt the exercises at the end of each section.

File Merrie Barron and Andrew Barron's Project Management: "Chapter 7: What Is Project Management?"

Read this article, which defines the term project management. When have you experienced being a part of a project?

URL Wouter Baars' Project Management Handbook: "Chapter 2: Managing a Project"

Read this chapter to get a good handle on what project managers must juggle. Project managers consider needs and priorities, budgets and timelines, quality and documentation, and team dynamics and organizational structure, among may other challenges.

Page Arun Kanda's "Project Management: An Overview"

Watch this lecture, which is the second part of the series by Professor Kanda that you began in the previous subunit. Keep in mind that Professor Kanda is working to differentiate between project management, on one hand, and production or operations, on the other hand. He further elucidates this distinction by going into more depth about project management.

1.5: Project Leadership Skills & Roles Page What is Transformational Leadership?

This is a very simplified introduction at leadership in organizations and project management. Of the four qualities of transformational leaders put forward in this video, which two are the most important as they relate to project management? Think about if there were an additional quality or two you think characterize transformational leaders; what are they? What types of qualities do you like to see in the managers you have worked for?

File Nick Jenkins' A Project Management Primer: "Managing People"

Read the section "Managing People" on pages 36–38. This section covers managing and leading people during project execution as well as how to build effective teams.

Page Massachusetts Institute of Technology: Blade Kotelly and Joel Schindall's "Research and Stakeholder Analysis"

Learning how to practice good stakeholder design is important to the success of any project. Why? What are some of the negative consequences of not practicing good stakeholder design?

1.6: Profiling a Project URL Project Management from Simple to Complex: "Chapter 2: Project Profiling"

Read this chapter, which will provide you with an overview of how to create a snapshot of the project in an effort to create an outline of the tasks involved in the project endeavor. Attempt the exercises at the end of each section.

Page Arun Kanda's "Project Appraisal: Part One"
Watch this video, which covers how to evaluate a project's potential to be effective. Professor Kanda indicates methods companies use to choose the right project and prepare a project feasibility report. In developing a project feasibility report, you have to consider whether the project is worthwhile by evaluating economic, financial, and technical factors. This lecture will go through the process of project identification, appraisal, and selection. You will learn how to calculate net present value (NPV), internal rate of return (IRR), payback period, loan return capability, and so on. This video will improve your understanding of how to successfully create an initial assessment of a project's viability.
Page Arun Kanda's "Project Appraisal: Part Two"

Watch this video, which covers financial appraisal of projects:

  • estimation of the cost of the project and its timing;
  • estimation of the likely revenues during each period;
  • the cost of capital;
  • the planning horizon of the project;
  • the risk in the project as evidenced by the worst and best values of costs and revenues;
  • benefit/cost ratio of discounted cash flows;
  • debt service coverage ratio; and
  • a company's reputation in terms of assets, liabilities, and record of previous repayments, etc.

This video will improve your understanding of how to successfully create an initial assessment of a project's viability.

1.7: Project Management Success or Failure URL Project Management from Simple to Complex: "Chapter 11: Managing Project Risk"

Read Sections 11.1 and 11.3, which discuss how to manage project risk to ensure the success of a project and how improper management can lead to project failure.

File Nick Jenkins' A Project Management Primer: "Basic Principles and Scope"
Read pages 4–11, stopping at "A Decent Proposal", which covers the ten axioms for project success, as well as the importance of documenting the critical path of a successful project and assessing scope to ensure successful outcomes.
Unit 1 Discussion and Assessment URL Unit 1 Discussion

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students' posts.

  1. According to PMBOK (2008), what is a project? What is project management?
  2. What is your experience as a project manager? What key skills should a successful project manager have?
  3. What factors do you need to consider when you start to prepare a project feasibility report? Describe the key factors and provide a few examples for each.
2.1: What Is a Project Life Cycle? URL Project Management from Simple to Complex: "Chapter 3: Project Phases and Organization"

Read this chapter, which provides an overview of organizational structure and the phases of a project. As you read, ask yourself at what stage of a project are problems most liable to grow and have long-lasting negative consequences? Be sure to complete the exercises at the end of each section.

File Merrie Barron and Andrew Barron's Project Management: "Chapter 9: The Project Life Cycle"

Read this article, which details the processes involved in carrying out the tasks in the various phases that help the organization meet the project's objectives.

Page Arun Kanda's "Life Cycle of a Production System"

Watch this lecture, which covers the life cycle that is typically followed with project and product management.

URL The Open University: "The Classic Six-Stage Project Management Model"

Read this article, which will help you understand the sequential flow of a project and how it differs from the traditional project life cycle. Communication is a vital component of this model. What is the benefit of good communication for a project? How can communication be improved among members of virtual teams using this model?

2.2: Initiation Phase File Merrie Barron and Andrew Barron's Project Management: "Chapter 10: Project Initiation"

Read this chapter, which discusses the first phase of the project management lifecycle. You will add to your understanding of this topic in subunit 4.1.

2.3: Planning Phase File Merrie Barron and Andrew Barron's Project Management: "Chapter 12: Project Planning"

Read this chapter, which discusses the the planning phase of the project lifecycle. What are some of the pain points in this part of the project management process? What tools do project management professionals typically use to help them plan projects?

File Nick Jenkins' A Project Management Primer: "Planning"

Read the "Planning" section on pages 23–34, which discusses the planning stage of the life cycle including budgeting, allocating resources, scheduling, and creating the project plan.

Page Simon Harris' "Complete Summary of Project Management Planning and Status Tracking in 15 Minutes"

Although this video is brief, it gives a very thorough summary of the vast majority of both PMBOK-G and PRINCE2 approaches to planning in project management. This video is skills-focused, so be sure to take good notes.

2.4: Execution Phase File Nick Jenkins' A Project Management Primer: "Staying on Track"

Read "Staying on Track" on page 35, which discusses project execution and how to keep resources on track throughout the project life cycle.

URL Adrenne Watt's Project Management: "Chapter 3: The Project Life Cycle (Phases)"

Read this section, paying particular attention to the section on the execution phase, which may also be called the implementation phase. All the planning a project team did in the previous phase is set in motion in this phase.

URL Wouter Baars' Project Management Handbook: "Chapter 1: The Six Phases of Project Management"

Read this section as a review of the phased approach to project management. Did you know some organizations opt not to follow a phased approach to project management? Can you think of why this might be? Pay particular attention to the implementation and follow-up phases, as this will largely be new information for you.

2.5: Closure Phase URL Adrienne Watt's Project Management: "Chapter 18: Project Completion"

The goal of this resource is to present how to close out projects effectively. Can you think of any other important steps to closing out a project that are missing here?

URL Project Management for Instructional Designers: "Chapter 12, Section 1: Project Closure"

This chapter presents much the same information as the previous resource you read, however, it includes key takeaways, and an all-important section on remembering to celebrate your success upon closing out a project!

2.6: Project Success vs. Failure URL Why Projects Fail

Read this article and the two case studies that are linked at the end. Have you ever had one of your projects fail? What did you do about it?

Page John Potter's "Project Management: How to Create a Successful Project Team"

Think about the characteristics of an effective team, as John Potter describes them in this video. Can you think of an additional quality or two that could improve the effectiveness of a team? What about project teams specifically – how are they unique?

URL Project Management for Instructional Designers: "Chapter 6, Section 1: Types of Communication"

The benefit of good communication to successful project management should be clear to you. From email and video conferencing to text messages and in-person meetings, we discover daily how technology is bring teams closer, whether virtual or not. What is your preferred communication tool and why? Think about what you consider to be your "best practices".

URL Project Management for Instructional Designers: "Chapter 11, Section 1: Defining Risk"

In this section, you have the opportunity to further explore risk in project management through the eyes of three different designers who share their experiences. View this section in conjunction with what you previously learned from the Adrienne Watt chapter.

URL Adrienne Watt's Project Management: "Chapter 16: Risk Management Planning"

Properly planning for and managing risk is a huge predictor of the success of a project. When trouble comes, and it likely will, how do you get out of it? This chapter has some tried and tested methods. How will you track the issues and what will you do to address them?

Unit 2 Discussion and Assessment URL Unit 2 Discussion

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students' posts.

  1. What is a project life cycle? Describe each project phase with one example.
  2. Have you experienced any project failure as a project manager? If so, what lessons have you learned? If not, what successful experiences would you like to share? If you haven't had any project management experience, answer this question based on the course content so far.
  3. According to subunit 2.6, what key project management processes and knowledge areas are covered in PMBOK (2008)? How do they represent your real-world project management experiences?
  4. As a project manager, what techniques, tools, or strategies can you use to effectively manage project risks? 
3.1: Establishing the Proper Organizational Structure URL Boundless Management: "Chapter 2: Organizational Structure"

Read the four sections of the "Organizational Structure" chapter. Having a basic understanding of organizational design is beneficial to being able to strategize on risk management, project initiation, leadership and more. What is the most important aspect of understanding organizational design you would like to take away from this section? Why?

URL Project Management from Simple to Complex: "Chapter 3, Section 2: Project Organization"

The goal of this chapter is to provide an overview of organizational structure from several points of view, including cultural, communications, and management perspectives. Questions to consider are the convergence of cultures amongst team members, stakeholders and you, the project manager. How do you engage the team and what are are issues that can adversely affect the project when dealing with different cultures and expectations?

Page Arun Kanda's "Organizational and Behavioral Issues"

Watch this entire video, which covers the organizational issues that management must discuss prior to the start of a project. The strategies for identifying and preventing these issues to prevent project failure will be presented. Consider the following as you listen to Professor Kanda's lecture:

  1. How might the point of view of Professor Kanda differ from yours, culturally?
  2. What impact does technology have in this area?

3.2: Working with Individuals URL Project Management from Simple to Complex: "Chapter 5, Section 1: Working with Individuals"

As you read this section, take note of how a project management professional's communication style, personality type, and leadership style can affect how he or she interacts with members of the project team. What communication style or personality type do you prefer in a manager? Is there a certain type of leader with whom you work best? Think also about what type of communicator and what type of leader you would like to be.

URL The Open University: "Managing Projects through People, Part 1"

Read the first section of this chapter: "Why people management matters to the successful delivery of projects". The aim of of this reading is to demonstrate the importance of managing people for the success of a project. Pay close attention to the learning outcomes at the top of the page. When you have finished reading this section, revisit those outcomes and ensure they you can do these things before moving on to the next resource.

Page Arun Kanda's "Project Representation"

Watch this video, which covers how to select the right personnel for project implementations. Professor Kanda offers tips on identifying not only the right people, but also resources such as facilities, funding and other critical needs to carry out project tasks.

Page Terry Schmidt's "Strategic Planning Mistakes: Not Involving the Right People"

This video focuses on how to get buy-in from your team members and your stakeholders. Part of that is how you make hiring decisions. Give some examples from your work or volunteer experience in which you had to make a teambuilding decision.

3.3: Working with Groups URL Project Management from Simple to Complex: "Chapter 5, Section 2: Working with Groups and Teams"

Read this section on "Working with Groups and Teams". Creating a good working team with a group culture that benefits all member is vital to the smooth functioning of a project team. Think about times when you have had positive interactions with team members on a project. Think about negative interactions you have had. What can you attribute these moments to? How was the project ultimately affected? Be sure to attempt the exercises at the end of the chapter.

URL The Open University: "Managing Projects Through People, Part 2"

Read this section from the Open University article you began in the previous subunit. This reading discusses how to build an effective team of high performers for successful project implementation.

Page Arun Kanda's "Team Building and Leadership in Projects"

Watch this lecture, which discusses the importance of identifying the right resources in project teams, team-building tactics, and the effect that leadership has on outcomes.

Page Angela Fernandez Orviz's "Effective Team Work & Collaboration"

This video posits that one of the benefits of building diverse teams is interdisciplinarity, or the thinking and creating across disciplines that can happen when team members have diverse perspectives, points of view, or backgrounds. Can you think of any additional benefits of collaboration of this type? Are there drawbacks?

3.4: Communication Tactics URL Project Management from Simple to Complex: "Chapter 6: Communication Technologies"

Read this chapter and attempt the exercises at the end of the sections. This chapter discusses how communication technology can facilitate faster and better communication among project team members. Pay close attention to the learning outcomes listed at the outset of each section. When you have finished reading, be sure to revisit these outcomes and ask yourself if you have achieved them.

URL The Open University: "Managing Projects through People, Part 3"

Read this article, which discusses why it is essential that project managers communicate effectively. Spend 20 minutes or so on the activity. Record your reflections in your notes.

URL Exploring Business: "Chapter 8: Teamwork and Communication"

Read this chapter and attempt the exercises. Use the learning objectives at the top of each section to frame your understanding of the material presented in the chapter. Although some of the information about teams will be a review of the previous subunits, take note of how communication surrounds all of the other factors that go into the success of a project manager with his or her team and all the team members.

3.5: Conflict Resolution URL Boundless Management: "Chapter 6, Section 5: Managing Conflict"

Read this section, keeping in mind that there is a difference between constructive conflict and the type of conflict which can damage teams and projects. Have you noticed this distinction in any organizations for which you have worked?

URL Project Management from Simple to Complex: "Chapter 4, Section 3: Dealing with Problems"

Managing conflict can mean more than just settling disputes among the project team members. Project managers may have to settle conflicts with their clients. In this section, you will consider the project manager's role in settling issues around competing interests, decisions to revise previous decisions (or not), and deal with the client's concerns.

URL The Open University: "Managing Projects through People, Part 4"

Read this section, which discusses why political skills will be necessary to make deals and resolve conflicts with stakeholders, over whom project managers may have little formal authority.

File Tomás C. Prieto-Remón et al.'s "Conflict Resolution to Project Success"

This refereed article examines five strategies for solving common disagreements: confronting, dominating, compromising, accommodating, and avoiding. Pay particular attention to the literature review section of this article. If you would like to explore conflict resolution in even more depth, check out Saylor Academy's BUS403: Negotiations and Conflict Management course.

Unit 3 Discussion and Assessment URL Unit 3 Discussion

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students' posts. 

  1. What characteristics should an effective project team have?
  2. As a project manager, what challenges may you experience when you manage your team?
  3. When conflicts occur in your project, what strategies would be helpful for you to manage project conflicts?

4.1: Project Selection URL Adrienne Watt's Project Management: "Chapter 4: Framework for Project Management"

This chapter gives a more detailed introduction to the Project Management Body of Knowledge (PMBOK) that defined the term project for you in the course introduction and which is mentioned by a few other resources. You will also learn about the work of the Project Management Institute (PMI) the organization that authors and maintains the PMBOK. Pay particular attention to the final section, on project management offices (PMO).

Page Cisco Trainings: "Project Initiation"

This video discusses the first of the five process groups defined by the PMBOK guide, which is initiating the project. The other four process groups are: planning, executing, monitoring/controlling, and closing. You will see other videos about the remaining four process groups later in this course.

Note: This video is titled incorrectly on YouTube. It actually refers to project initiation, rather than how to implement a PMO.

URL Adrienne Watt's Project Management: "Chapter 7: Project Initiation"

Begin reading at the section "Project Charter", about three-quarters of the way down the page. The majority of this chapter is based on Merrie Barron and Andrew Barron's Project Management, which you read in subunit 2.2. Feel free to review this information if you would like, but pay particular attention to the section on project charters and examine the example project charters and template at the bottom of the page.

File GEDPRO: "Project Charter Template"

The project charter is a statement of the scope, objectives, and participants in a project. It provides a preliminary delineation of roles and responsibilities, outlines the project objectives, identifies the main stakeholders, and defines the authority of the project manager. It serves as a reference of authority for the future of the project.

GEDPRO's Open Project Management Methodology site has a number of project management template documents which will be of practical to use to you throughout your career as a project management professional. You can download these templates and forms at: http://www.gedpro.com/en/Community/Templates.aspx (Requires free registration via an email address.)

4.2: Project Scope and Baseline URL Project Management from Simple to Complex: "Chapter 7, Section 2: Project Scope"

Read this section and attempt the exercises at the end. At what point should the scope of a project be defined?

URL Project Management from Simple to Complex: "Chapter 8, Section 2: Elements of Time Management"

Read this section for a final word on work breakdown structure and graphic representations of component activities and responsibility in a project. Attempt the exercises at the end of the section.

URL Adrienne Watt's Project Management: "Chapter 9: Scope Planning" and "Chapter 10: Project Schedule Planning"

Read Chapter 9 and Chapter 10. Pay close attention to the material presented in Chapter 9 on the work breakdown structure (WBS). WBS is a common tool that project managers use to decompose big, daunting tasks for which entire teams or organizations are responsible into manageable, approachable tasks that individual team members may be expected to complete. When you have finished reading Chapter 9, click the right arrow at the bottom of the page to move on to Chapter 10.

Page Elyse Nielsen's "The Project Management Plan and the Scope Management Knowledge Area"
As you read this article, think about which process group is best associated with setting the scope of a project. What do you think it is?
Page Erich Seber's "Setting Up a Baseline"

Watch this video to learn how to set up and use a project baseline document. You may need to employ this type of documentation in your own career soon enough.

URL J. Scott Christianson's "Schedule Baseline"

Read this resource, which focuses on optimizing using project resources and time required to complete a project.

4.3: Project Planning Tools Page Project Planning

Watch this video. Although it is called "Project Initiation", it is about project planning.

Page Kingston University London: Jarek Francik's "Activity Networks and Critical Path Analysis"

Critical path is a crucial concept in project management. This video shows how to use activity networks to calculate earliest and latest completion times for various project activities and how to determine which activities lie on the critical path.

Page J. Scott Christianson's "Project Management Networks Part 1: Project Network Basics AON, AOA, Critical Path"

This video provides a basic introduction to project management network diagramming techniques, including the basic rules for network diagrams, and what network diagrams tell us. What are two key takeaways from this video?

Page Arun Kanda's "Computers in Project Management"

Watch this video, which presents various technology tools that aid in effective project management. As you watch, think about a problem a virtual team might face, in particular, and propose a technological solution to counter that issue.

URL Project Management from Simple to Complex: "Chapter 8: Project Time Management"

Read the remainder of this chapter. You have already read section two, "Elements of Time Management". Be sure to attempt the exercises at the end of each section. This chapter discusses the scheduling aspect of project management and introduces technology and tools that will help project managers stay on track. While this text uses information technology projects as examples, the principles are the same for the management of any type of complex project and activity.

Unit 4 Discussion and Assessment URL Unit 4 Discussion

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students' posts.

  1. What is a project charter? Based on the project charter, what are your responsibilities as a project manager?
  2. What is WBS? Why is the WBS necessary for project planning?
  3. What are key lessons you have learned from subunit 4.2?
  4. What techniques can you use to identify the critical path and a float in a project?

File Merrie Barron and Andrew Barron's Project Management: "An Example of a Project Charter"

Using the same project that you used for the activity in Unit 2, create a sample project charter using the template in this article.

5.1: Project Control and Reporting Page Cisco: "Project Execution"

Watch this video. Note that the video is titled incorrectly on YouTube. The video discusses project execution rather than project planning.

Page Cisco: "Project Monitoring and Control"
As you watch this video, think about what type of controls you will put in place in your next project. Can you identify the principles discussed in this video in any previous projects you have worked on? How does effectively monitoring a project allow you to succeed?
Page Arun Kanda's "Project Monitoring and Control"

Watch this lecture, which discusses how to track and control projects and production lifecycles with PERT/cost.

5.2: Project Quality URL Project Management from Simple to Complex: "Chapter 10: Managing Project Quality"

Read this chapter and attempt the exercises at the end of each section. This chapter provides an overview of quality assurance and quality control. While this text uses information technology projects as examples, the principles are the same for the management of any type of complex project and activity. How do you manage project quality? What do you look for? Are there differences depending on the industry or sector, i.e., IT vs. manufacturing?

5.3: Managing Risks URL Project Management from Simple to Complex: "Chapter 11, Section 4: Project Risk and the Project Complexity Profile"

You read the first three sections of Chapter 11 in Unit 1 of this course. You may re-read them now as a refresher if you choose. Then, concentrate on Section 4, "Project Risk and the Project Complexity Profile". This section discusses how to manage project risk to ensure the success of a project and how improper management can lead to project failure. Attempt the exercises at the end of the section and at the end of Chapter 11.

URL Jisc: "Risk Management"

Read this entire article. Pay particular attention to the section on attitudes toward risk. Think about your industry. Is it risk averse or open to taking smart risks? What about you, personally?

Page Arun Kanda's "Decision Trees and Risk Evaluation"

Watch this video, which discusses how to evaluate risks and use decision trees.

File Donald J. McCubbrey's "Leveraging with Information Technology: What Is Risk Management?"

Read this article, which defines risk management and how it relates to the information systems process. This topic can be generalized to all types of projects.

Unit 5 Discussion and Assessment URL Unit 5 Discussion

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students' posts.

  1. From Unit 5, what is most useful technique/tool you have learned to control project quality, and why?
  2. In your opinion, what are top three risks for managing a large project? Give a few examples for each identified risk.
  3. What is Six Sigma? How does the Six Sigma relate to project management practices?
6.1: Project Implementation File Merrie Barron and Andrew Barron's Project Management: "Chapter 13: Project Execution"

Read this chapter, which discusses project execution.

File Nick Jenkins' A Project Management Primer: "Implementation"

Read the section titled "Implementation" on pages 39–41.

6.2: Acceptance of Deliverables and Client Approval URL Project Management from Simple to Complex: "Chapter 4: Understanding and Meeting Client Expectations"

You read Section 3 of this chapter, "Dealing with Problems", in subunit 3.5 within the context of the project management professional's role in resolving conflicts. Read the rest of this chapter, which will help you recall how to define client expectations and how to determine the proper organizational structure to deliver an acceptable project. The client brings their own set of expectations to each project. That said, how will you manage a disruptive client? A passive aggressive client? What are tools you can use for each situation and what are the commonalities? Attempt the exercises at the end of each section.

6.3: Project Procurement and Closure URL Project Management from Simple to Complex: "Chapter 12: Project Procurement and Closure"

Read this chapter, which discusses the procurement and closure aspect of closing out the project and delivering it to the client. Attempt the exercises at the end of each section.

File Merrie Barron and Andrew Barron's Project Management: "Chapter 14: Project Closeout"

Read this chapter, which discusses the final stage of the project management lifecycle. As the project draws to a close, you must define the closeout process. What areas are you comfortable with and what do you need to work on as you "close out" your study of project management in this course? Can you make a closeout plan for your time taking this course?

Page Cisco: "Project Closure"

Watch this video, which discusses how to close a project and close project contracts.

Page Arun Kanda's "Project Completion and Review"

Watch this lecture, which discusses how to close a project. The review of the project is an important time for self-reflection and think about opportunities for future improvement.

Unit 6 Discussion and Assessment URL Unit 6 Discussion

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students' posts.

  1. In general, what types of project contracts exist? What are differences among them? As a project manager, what would be your most favorite contract to manage? Why?
  2. How can you handle changes requested by your clients after the project deliverables have been officially accepted?
  3. Assume you are assigned to an international project, what kind of potential issues or challenges do you need to be aware of when you start to plan the project?
Course Review URL Oliver F. Lehman's "Project Management Training"

This test was designed for the PMP exam. However, most of the concepts were covered in this course. Each question in this self-assessment test has one best answer. You have 90 minutes to complete the assessment.

URL Project Management Professional (PMP) Certification Study Guide

If you plan to take a Project Management Professional (PMP) Certificate Exam, please be aware of the key contents covered by PMBOK (2008), as this study guide lecture points out. Click on the link above, and study these lecture notes, using the arrow button at the bottom of each slide to navigate through the whole lecture (284 slides total). This lecture highlights all key PM processes and knowledge areas that are expected to be covered in your PMP certificate exam based on PMBOK (2008).

Course Feedback Survey URL Course Feedback Survey