Topic | Name | Description |
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1.1: Introduction to Project Management | What is Project Management? | This chapter places context around the practice of project management by defining projects and their characteristics, the process of project management, and the knowledge and skills needed to be a project manager. |
How Are Projects Different from Ongoing Operations? | It's important to understand the difference between ongoing operations, or work that supports the day-to-day operations of the business, and project work. Be sure to pay close attention to key differences and note when a project moves into operational activities. |
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1.2: Strategic Vision | The Role of Strategy in Management | This chapter focuses on how businesses use strategy to create a competitive advantage and value for the organization. Understanding how organizations can be strategic in their thinking helps ensure that organizations select the right projects to align with what is important. |
Project Selection | This video will discuss four different methods for project selection, including expert/executive opinion, brainstorming, non-numeric methods, and numeric methods. Each method has its own place within the process of selecting projects. |
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Calculating Net Present Value | This video will demonstrate how to calculate Net Present Value, a method used for selecting projects. As it is important to be able to demonstrate monetary value and payback for projects, it's important to know how to calculate some of the financial measures that will help determine which projects will be more profitable or offer more value to the organization. |
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1.3: Project Management Terminology | Framework for Project Management | This chapter describes the process of project management through the lens of the Project Management Institute (PMI)'s Body of Knowledge (PMBOK). |
Project Management Frameworks | This video looks at various project management methods that are used within information technology projects. The methods of waterfall, lean, extreme programming, SCRUM, Kanban, and DevOps are discussed. If IT projects are important to you, you will want to pay attention to these methodologies. |
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Project Management FAQs | Review these key terms and concepts used in project management. Pay attention to the roles of the project manager, project sponsor, and the project lifecycle. |
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1.4: Project Success or Failure | Reasons Projects Succeed or Fail | Corporations spend billions of dollars on projects, so their success is important. Projects fail for a variety of reasons. This quick article will demonstrate some of those reasons. Notice that communication plays an important part in each of these reasons. |
Understanding the Project Management Triangle (or Triple Constraint) | This video describes how the triple constraint of scope, schedule, and budget can influence the success of a project. |
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Unit 1 Study Resources | Unit 1 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 1 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 1 | We also recommend that you review this Study Guide before taking the Unit 1 Assessment. |
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2.1: Project Management Life Cycle | The Project Life Cycle (Phases) | Projects are broken into phases. The Project Management Institute suggested that project initiation, planning, execution, monitoring and controlling, and closing are the formal phases for each project. This chapter provides an overview of the work performed in each phase of a project. |
Project Initiation, Scope, and Structure | Read this section and pay special attention to the phase in which various project documents are created. |
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2.2: Initiation Phase | Initiation, Success, and the Project Charter | Read this text. Be sure to note the importance of defining what success for the project looks like, as this will help shape the development of the project plan. The project sponsor and stakeholders are important in this process. |
Components of a Project Charter | As you read this chapter, notice how the project charter defines the preliminary scope, schedule, and budget for the project, effectively paying out the project's anticipated "triple constraint". |
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Business Case | The business case provides the justification, or "why we are doing the project". Pay attention to how the justification seeks to provide a balance between the money spent versus the benefits achieved. |
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How to Illustrate Business Case Benefits | This article provides a quick tutorial on how to create a visual representation of the future benefits of a project. The purpose of visuals is to help turn hard numeric data into something easier to see. |
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2.3: Planning Phase | Project Schedule Planning | The bulk of the work in the planning phase revolves around the project scope, schedule, and budget. As you read through this chapter, pay special attention to how the work of the project is defined, how project resources are identified, how deliverables are decomposed into tasks that are logically sequenced, and how the work breakdown structure helps a project manager stay on top of the work of the project. |
2.4: Execution Work Management Phase | Project Implementation Overview | Don't let the title of this chapter confuse you. The author uses project "implementation" to refer to the execution of the project plan (the actual work of the project to produce the project deliverables). Read the section on change control, as this is one important aspect of controlling the project scope, schedule, and budget. |
2.5: Monitoring and Controlling Work Phase | Project Monitoring and Control | This video describes the various activities that occur in the Monitoring and Controlling phase of a project. The activities of monitoring and controlling occur simultaneously with project execution. Notice that there is an emphasis on controlling the scope of work, as the scope can easily become distorted during project execution. In addition to controlling the project's scope, project status reporting, including analysis of variance and trends, occurs. |
2.6: Closing and Implementing Phase | Project Closing | This video discusses the activities that take place during project closure. These activities include transitioning from project to operations, when appropriate, closing project procurement contracts, capturing lessons learned, and releasing employees from the project. |
Unit 2 Study Resources | Unit 2 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 2 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 2 | We also recommend that you review this Study Guide before taking the Unit 2 Assessment. |
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3.1: Business Case | Project Initiation | This chapter focuses on issues surrounding the initiation of projects and introduces some important terminology. You will find several sources for how projects are prioritized and how objectives are defined. |
Identify the Need for a Business Case | The business case documents the need for the project. In this chapter, pay attention to how the business case uses numbers or statistics to make a case for the project. |
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3.2: The Project Charter | Developing the Project Charter and Baseline Project Plan | Pay attention to the components that make up the project charter. MOV stands for Measurable Organizational Value and is a key component in developing the business case. |
Project Charter Components | Pay attention to the components that make up the charter, including the preliminary scope statement, assumptions and constraints, scope boundaries, milestones, and the preliminary budget and schedule. This information is approved by the project sponsor and then used to help further define the project during the planning phase. |
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3.3: Stakeholder Identification and Prioritization | Stakeholder Management | This chapter describes the importance of managing project stakeholders. Consider the techniques used to identify the various categories of stakeholders and the unique challenges of these various categories. This chapter also discusses the politics of projects. |
Engaging Stakeholders Early | This research article addresses the reasons why you want to engage key stakeholders early in the project, as early as project initiation. |
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Unit 3 Study Resources | Unit 3 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 3 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 3 | We also recommend that you review this Study Guide before taking the Unit 3 Assessment. |
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4.1: Defining Project Scope | Overview of Project Planning | This chapter provides an overview of the tasks performed throughout the project planning phase. How would you use measurable objectives and the SMART acronym? |
Scope Planning | The scope of work defines exactly what will be done as a result of the project work. It's important to know exactly what is to be done to avoid wasting both time and money on tasks and activities that are not necessary to accomplish the project goals. That's why scope planning is so important. This chapter will address how to define the scope of work based on the requirements of the end result and the deliverables of the project. |
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Project Scope and Context | As you read, consider the importance of a clear scope statement in avoiding scope creep throughout the project. |
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Scope Creep | This quick definition of scope creep provides some reasons for the phenomenon. |
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4.2: Plan the Schedule | Project Scheduling | This chapter discusses making the transition from project planning to project scheduling by introducing two techniques, push scheduling, also known as the CPM method, and pull scheduling, also known as agile scheduling. Both have distinct advantages and disadvantages. |
Project Schedule Management | In this video, pay special attention to techniques for defining activities and relationships, techniques for estimating activity duration, and methods in which activities are sequenced. |
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4.3: Controlling the Project Schedule | The Critical Path Method | This video demonstrates the Critical Path Method (CPM). |
4.4: The Work Breakdown Structure (WBS) | Scope Management | This article discusses the processes of scope management. Pay attention to the processes of scope definition, creating the work breakdown structure, and defining activities. |
Key Components of Project Management | This article identifies several key components of project management, many of them related directly to managing and controlling the scope of work. |
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4.5: Resource Planning | Resource Planning | In project management terms, resources are anything used to complete the work of the project. We often think of resources as human resources, but project resources can include raw materials, equipment, facilities, or even travel. This chapter will look at how to define and estimate the cost of resources for a project with an emphasis on human resources. Pay attention to the techniques for managing resources and resource leveling techniques. |
Constrained Resource | A project manager needs to find the right resources for the job, whether human resources or materials/supplies. From time to time, resources may be constrained or have limited availability. This chapter discusses the challenges of constrained resources. |
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Responsibility Assignment Matrix | This article discusses how a responsibility assignment matrix can provide a visual view of how WBS tasks are assigned to individuals/teams within the project. |
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Elements of Time Management | This article discusses project time management by first identifying how the WBS can be used to define the work to be completed. The overallocation of resources is common in project management. Pay special attention to resource allocation and the use of resource calendars. |
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4.6: Budget Estimation | Budget Planning | This chapter examines a wide variety of budget estimating techniques used in project management. |
Bottom-Up Estimation | This video reviews the process of bottom-up estimation to determine how long activities will take to complete. |
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Top-Down Estimation | This video reviews the process of top-down estimation to determine how long activities will take to complete. |
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4.7: Risk Identification | Managing Project Risks | This chapter gives an overview of risk management, including identifying risks, understanding their nature and perception, and techniques for managing risks. |
Risk Identification | This article gives an overview of the risk identification process. Review the techniques for identifying risks and the importance of maintaining a risk register. |
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Risk Register | The risk register is a unique document used to identify and track risks. A risk register helps identify the probability of a risk occurring, the effect on the project should the risk be realized, and the potential responses. It also identifies the person responsible for managing the risk and taking action. |
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4.8: Risk Response Planning | Risk Reporting and Mitigation | Read this section. Pay attention to risk reporting and mitigation. |
Project Risk Identification | This video focuses on techniques for identifying risks within the project context. |
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Quantitative Risk Management | This article describes the analysis of risks through quantitative measures and defines several risk management terms. |
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Risk Management Planning | Read this chapter to learn about the risk evaluation process, risk mitigation and contingency planning, and the unique risks that can occur at each phase of a project. |
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4.9: Quality Management | Definition of Quality Management In Business | This article contains several terms and definitions for quality management. |
Quality Management Processes | This article gives an overview of the project quality process. |
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Project Quality Management | This video reviews the quality management processes within the project. |
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4.10: Procurement Management | Resource Management | This article sets the framework for procurement management by addressing the importance of understanding the resources needed for your project. One important way that resources are defined is through the make-buy decision. |
Project Procurement and Closure | This chapter reviews the procurement process, from determining the need for the procurement to closing out the procurement contracts. |
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Unit 4 Study Resources | Unit 4 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 4 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 4 | We also recommend that you review this Study Guide before taking the Unit 4 Assessment. |
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5.1: Change Management | Starting a Project | As you read this chapter, pay attention to the discussion of documenting changes. |
Understanding and Meeting Client Expectations | This chapter discusses why you should understand client expectations so that, as a project manager, you can meet those expectations. It also presents techniques for assuring that the client's expectations stay grounded in the scope and includes a discussion about project changes. |
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5.2: Managing Stakeholders | Stakeholder Relationships and Expectations | As you read this chapter, study the relationship-building techniques that relate to stakeholder expectations. |
Managing Stakeholders | As you read this chapter, consider stakeholder engagement and how you might use an interest/influence chart. |
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5.3: Team Development | Five Models for Understanding Team Dynamics | This chapter introduces five different models of team dynamics, including the popular Tuckerman Team Model, which describes the stages a team typically experiences while working together. The DISC personality model can help identify differences in the individuals that work within the teams, while the GRIP Model suggests that four interrelated components make up a team. The Thomas-Kilmann Conflict Mode Model can help manage team conflict, and the Lencioni Model discusses the five dysfunctions of a team. |
5.4 Team Management | Troubleshooting Miscommunication | This chapter focuses on dealing with the consequences of miscommunication. Topics include dealing with conflict, rebuilding damaged relationships, recovering lost productivity, and identifying missed opportunities. |
What Is Leadership? | This chapter section discusses leadership and how it is different from management. Pay attention to the characteristics that define leadership and management. |
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Interpersonal Skills | This chapter addresses how to build interpersonal skills. Focus on the section on building teams. |
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Multicultural Teams | As more and more project teams face global configurations, this chapter discusses techniques for working with multicultural teams. |
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Building Successful Teams | This chapter focuses on techniques for building successful teams. Setting goals, providing feedback, and holding accountability are three of the techniques discussed. |
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Conflict Resolution Strategies | This chapter discusses the basics of conflict and how to resolve most conflict when it occurs. |
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5.5: Risk Monitoring | Manage Risk | This article examines the risk management process. Focus on the sections that discuss risk prevention and contingency planning. |
5.6: Risk Reporting | Risk Monitoring and Control | This article defines several terms related to risk monitoring and controlling. Consider how a risk register, change requests, and performance reports help the project manager stay on top of project risks. |
5.7: Procurement Monitoring | Contract Management | When procuring goods or services for a project, contracts are important. They assure that there is a common understanding of the requirements to be delivered as well as how and how much the vendor will be paid. Contracts are legally binding agreements between the buyer and seller. |
Contract Administration Process | This article defines several key concepts involved in contract management. |
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Select Seller Process | This article describes the process of evaluating vendor proposals and selecting the best proposal for the project. |
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5.8: Quality Control | Basic Tools in Quality Control | This video demonstrates some of the basic tools used in project quality management. |
Unit 5 Study Resources | Unit 5 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 5 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 5 | We also recommend that you review this Study Guide before taking the Unit 5 Assessment. |
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6.1: Resource Control | Allocating and Managing Constrained Resources | This chapter provides a variety of techniques for monitoring the resources used within your project. The emphasis is on human resources, but the principles can be applied to any project resource. |
Managing the Schedule | This chapter discusses a variety of tasks and techniques that the project manager must use when managing the project schedule. Tracking and reporting the project, as well as resource leveling, are discussed. |
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6.2: Cost Controls | Earned Value Management | This article defines terms related to earned value management. |
EVM Cost Management | This video gives an overview of earned value management, defines the terms used, and demonstrates how EVM can be used to determine if a project is performing on schedule or on budget. |
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6.3: Performance Measurement | Project Monitoring, Analytics, and Control | This chapter provides a detailed overview of the processes involved in monitoring and reporting project performance. |
Calculating and Understanding Cost Variance | This video demonstrates how to calculate cost variance, one component of earned value. |
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Calculating and Understanding Schedule Variance | This quick video focuses on understanding and calculating schedule variance in projects. Remember that schedule variance is one of the components of earned value. |
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6.4: Planning and Managing Communications | Communication Planning | This chapter addresses various methods of communicating with a project team and stakeholders. |
Project Communications Planning | This video examines project communications from a planning perspective to ensure your stakeholders are informed. |
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6.5: Monitoring Communications | Project Communications in Action | This video demonstrates how effective project communications can manage stakeholder expectations. You will notice that this area overlaps with project status reporting and stakeholder management. Pay attention to what it means to communicate effectively. |
Strategies for Effective Communication | This chapter examines communication in general and demonstrates various considerations for effective communication in a variety of situations. |
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6.6: The Project Manager | Effective Status Reporting Practices | This article discusses six ways a project manager can provide value through project status reports. |
6.7: Managing Projects with Software | Project Scheduling Software | This chapter discusses the basic features, functions, and benefits of using software for managing project schedules. |
Reports for Tasks and Resources in Microsoft Project | This video demonstrates a few of the reports available in Microsoft Project, one of the project management software tools available for use by project managers. Reports featured include cost overview and project overview. |
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Earned Value Analysis Using Microsoft Project | This video demonstrates how to use Microsoft Project to capture two important variables in earned value: Cost variance and Schedule variance. |
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Unit 6 Study Resources | Unit 6 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 6 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 6 | We also recommend that you review this Study Guide before taking the Unit 6 Assessment. |
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7.1: Project Close-Out | Project Closure and Auditing | These sections focus on the tasks needed to close a project once the deliverables are complete. |
Project Completion | This chapter focuses on the key activities that take place during the project closure phase. Pay attention to contract closeout, final payments, releasing the team, and post-project evaluations. These help ensure that the project met the goals and objectives of the stakeholders. |
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7.2: Closing Project Procurements | Contract Closure Process | This article defines terms and processes for closing out procurement contracts. |
7.3: Project Closure and the Project Team | Project Closing | Formal and proper project closure is often a phase that is missed by organizations. This video provides a discussion of the importance of this phase, as well as how to implement the project or transition to ongoing business operations, obtain approvals from stakeholders, capture and disseminate lessons learned, and archive all project documents. |
Unit 7 Study Resources | Unit 7 Review Video | Watch this as you work through the unit and prepare to take the final exam. |
Unit 7 Review Slides | You can also download the presentation slides so you can make notes. |
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Study Guide: Unit 7 | We also recommend that you review this Study Guide before taking the Unit 7 Assessment. |
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Study Guide | BUS605 Study Guide | |
Final Exam Preparation | Case Study 1 Review Video | Watch this as you prepare to take the final exam. |
Case Study 1 Review Slides | You can also download the presentation slides so you can make notes. |
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Case Study 2 Review Video | Watch this as you prepare to take the final exam. |
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Case Study 2 Review Slides | You can also download the presentation slides so you can make notes. |
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Course Feedback Survey | Course Feedback Survey |