Topic Name Description
Course Syllabus Page Course Syllabus
Unit 1: Small Group Competencies and Development Page Advantages and Disadvantages of Small Groups

This video discusses the advantages and disadvantages of group work, along with essential tips for improving group effectiveness.

Book Group Communication

Explore this comprehensive exploration of group communication and its key attributes. It delves into the essential characteristics that differentiate a group from a team, providing a foundational understanding of their distinctive dynamics. Furthermore, it explains the intricacies of group roles and norms, shedding light on the individual roles within a group and the shared expectations that shape interactions within the group.

Page Group Formation

This short video explains the stages of group formation and development, including forming, storming, norming, and performing. As you watch, pay attention to the four roles members take in groups. These include task-oriented roles, social-emotional roles (relationship maintenance roles), procedural roles, and individual roles (also known as self-centered behaviors).

Book Effective Introductions

This page explores the fundamental concepts of challenges in group communication within the workplace. It delves into the significance of introductions and presents different methods speakers can use to craft memorable introductions.

Page Group Dynamics

These videos explain group decision-making stages, the systematic problem-solving model, and the diamond model of group participation. Pay attention to the components of problem-solving: defining and analyzing the challenge, determining measurement criteria, identifying and evaluating solutions, and selecting a solution.

Unit 2: Conflicts in Group Communication Page The Nature of Conflict

This video defines and explores the fundamental aspects and primary sources of conflict within interpersonal relationships.

Page Conformity and Groupthink

This video explains the nature of groupthink as a deterrent to group participatory decision-making.

Page Leadership’s Role in Groupthink

Read this article for additional insight into the challenges created by the group decision process. It provides tips for avoiding groupthink.

Page Managing Conflict

This lecture explains strategies group members can use to manage conflict. It defines conflict and conflict management, addresses types of conflicts, and discusses possible outcomes of conflicts.

Page Resolving Conflict with Collaboration

This video explores leveraging conflict for improved team and company dynamics. It covers structuring the team environment to encourage constructive conflict, mitigating detrimental conflicts, and managing personal conflicts when they arise.

Page Making Group-Work Work

Watch this video of a small group attempting to complete a class project about small-group communication. Throughout the video, members of the group exhibit examples of positive and negative group behaviors as they attempt to employ a problem-solving model. As you watch the video, see how many principles from this unit you can identify.

Course Feedback Survey URL Course Feedback Survey