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BUS208: Principles of Management
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Course Introduction
Course Syllabus
Course Textbooks
Unit 1: What Is Management?
1.1.1: Introduction and Doing Good as a Core Business Strategy
1.1.2: Who Are Managers?
1.1.3: Leadership, Entrepreneurship, and Strategy: A Manager's Guide
1.1.4: Planning, Organizing, Leading, and Controlling: The P-O-L-C Framework
1.1.5: Economic, Social, and Environmental Performance for Managers
1.1.6: Understanding the Performance of Individuals and Groups
1.1.7: Your Principles of Management Survivor's Guide
1.1.8: Management Principles throughout the Ages
1.1.9: A Final Thought: An Alternative Perspective on What Management Is
1.2.1: An Introduction to What Managers Do: The Four Functions
1.2.2: What Is the Management Planning Function?
1.2.3: How to Organize People, Equipment, and Money
1.2.4: Managers Have To Possess Great Directing Skills
1.2.5: Effectively Controlling the Environment Is a Management Essential
1.2.6: Managers Need a Variety of Skills to Be Successful
1.2.7: The Role of Tomorrow's Leaders
1.2.8: Developing Influencing Skills
1.3: The Personal Side of Management
1.3.1: Identifying Your Personality and Values
1.3.2: Behavior = Values + Perception
1.3.3: Workplace Attitudes and Job Satisfaction
1.3.4: KSAO (Knowledge, Skills, Abilities, Other Characteristics) vs. Fit
1.3.5: Influencing Workplace Behaviors
1.3.6: Developing Your Positive Attitude Skills
1.3.7: Workplace Personality Tests
Unit 1 Assessment
Unit 2: Historical Development and Globalization
2.1.1: The P-O-L-C Framework
2.1.2: Understanding Early Management Principles
2.1.3: The Role of Social Networking in the 21st Century
2.2: Historical and Contemporary Theories of Management
2.3: Scientific Management Theory
2.4: A Modern Look at Management
2.5.1: Business Is Going Global, and Management Has To Change
2.5.2: Getting Involved in International Business
2.5.3: The Environment of Global Business: Cultural, Economic, and Legal
2.5.4: Managing and Controlling Global Business
2.5.5: Managing through Trade Barriers
2.5.6: Global Enterprise Management
2.5.7: Global Management on a Local Level
Unit 2 Assessment
Unit 3: Organizational Culture, Diversity, and Ethics
3.1.1: Work Culture Case Studies
3.1.2: Why Managers Need to Understand Organizational Culture
3.1.3: How Managers Can Measure and Identify Organizational Culture
3.1.4: How Managers Form and Maintain Organizational Cultures
3.1.5: Managers Have To Be Aware of Organizational Cultural Changes
3.1.6: Check Yourself: Do I Fit In?
3.1.7: Building Organizational Culture in a New Business Venture
3.2: Diversity
3.2.1: Managing a Diverse Workforce
3.2.2: Generational Diversity
3.3.1: Defining Business Ethics
3.3.2: An Individual Approach to Ethics for Managers
3.3.3: Identifying Ethical Issues
3.3.4: Understanding Corporate Social Responsibility
3.3.5: What Is Environmentalism?
3.3.6: Responsibilities to Stakeholders
3.3.7: Making CSR Work for All Stakeholders
3.3.8: Ethical Issues and Considerations
Unit 3 Assessment
Unit 4: Leadership and Teams
4.1.1: Management vs. Leadership
4.1.2: Leaders and Leadership
4.1.3: Common Failures in Leadership
4.1.4: Management's Power and Influence
4.2.1: Case Study: General Electric Allows Teamwork to Take Flight
4.2.2: Managing Group Dynamics
4.2.3: Identifying the Characteristics of a Team
4.2.4: How Do Managers Organize Effective Teams?
4.2.5: Managing the Barriers to Effective Teams
4.2.6: The Areas of Team Development
4.3.1: Leading a Diverse Team
4.3.2: Major Pointers for Building Teams
4.3.3: Controlling Your Inner Circle
4.3.4: Team-building
4.3.5: Managing Team Conflict
4.3.6: All Managers Delegate
Unit 4 Assessment
Unit 5: Managing Employees: Motivation, Empowerment, and Conflict Resolution
5.1: Motivation
5.1.1: Case Study: Zappos Creates a Motivating Place to Work
5.1.2: Need-Based Theories of Motivation in Management
5.1.3: Process-Based Theories of Motivation in Management
5.1.4: How to Develop Your Personal Motivation Skill Set
5.2: Empowerment
5.3.1: Case Study: PointCast
5.3.2: Management's Conflict Essentials
5.3.3: Identifying the Causes and Outcomes Associated with Conflict
5.3.4: Implementing Conflict Management
5.3.5: Management Must Understand Negotiations
5.3.6: Conflict Resolution
5.3.7: Bringing It All Together
Unit 5 Assessment
Unit 6: Human Resource Management
6.1.1: Where Are the Right People?
6.1.2: Recruiting and Keeping Quality Employees
6.1.3: Not All Interviews Are Equal
6.2.1: Case Study: Kronos Uses Science to Find the Ideal Employee
6.2.2: Changing the Role of Human Resources
6.2.3: Talent Management
6.2.4: Developing Effective Selection and Placement Strategies
6.2.5: How Management Uses Pay Structure and Pay for Performance
6.2.6: How Management Works To Develop a High-Performance Work System
6.2.7: Tying It All Together
6.2.8: Being Strategic within an Organization
6.2.9: Managers Should Understand Personnel Planning
Unit 6 Assessment
Unit 7: Planning and Strategy Formulation
7.1.1: Case Study: Transforming the Textbook Industry
7.1.2: Management Strategy Frameworks
7.1.3: Intended and Realized Strategies of Managers
7.1.4: Managers Have To Make Choices
7.2.1: Case Study: Nucor Aligns Company Goals with Employee Goal
7.2.2: How Should Managers Define Goals and Objectives?
7.2.3: Managers Must Understand the Measurement of Goals and Objectives
7.2.4: How To Identify Successful Goals and Objectives
7.2.5: Managers Use Goals and Objectives for Employee Performance Evaluations
7.2.6: Connecting Goals and Objectives with Corporate Social Responsibility
7.2.7: Defining Your Own Goals and Objectives Makes You a Better Manager
7.2.8: An Overview of Goal-Setting Strategies
7.3.1: The Components of a Business Strategy
7.3.2: Strategy Is Essential for Management Success
7.3.3: Discussing the Five Competitive Forces of Strategy
Unit 7 Assessment
Unit 8: Decision-Making
8.1.1: Case Study: B. Ebbers Creates Biased Decision-Making at WorldCom
8.1.2: The Foundation of Management Decision-Making
8.1.3: Decision-Making and Management Challenges
8.1.4: Groupthink in the Decision-Making Process
8.1.5: Developing Your Own Management Decision-Making Skills
8.1.6: Framing a Decision
8.2.1: The Decision-Making Process
8.2.2: Decision-Making Techniques
8.2.3: The Challenges of Decision-Making
8.2.4: Decision-Making
8.2.5: Complex Decision-Making
Unit 8 Assessment
Unit 9: Organization Structure, Change, and the Future of Management
9.1.1: Case Study: Toyota Struggles with Organizational Structure
9.1.2: Coordinating Individuals Is a Big Part of Organizational Structure
9.1.3: Contemporary Organizational Structures: Responding to Business Trends
9.2.1: Change Management and Resistance to Change
9.2.2: Plan for Change or Expect to Fail – Changing Effectively
9.3.1: The Future of Management
9.3.2: The Future of Work
Unit 9 Assessment
Study Guide
Course Feedback Survey
Certificate Final Exam
Archived Materials
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BUS208: Principles of Management
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Course Syllabus
Course Textbooks