• Course Introduction

        • Time: 4 hours
        • Free Certificate
        The essential function of a manager is to make decisions. Decision-making is about making choices between alternatives to reach a goal or objective. In our personal lives, decision-making can involve determining many things, such as where we live, what foods we eat, and who our friends are. In business, decision-making can revolve around the products and services that a company offers, the markets it serves, the people it hires, and so on.

        In this course, we will look at the decision-making process, paying close attention to the basic decision types, tools, methods, and insights to help you quickly learn how it involves both logic and emotion. When you complete the course, you will have practical tools to quickly determine the type of decision you are trying to make, the available tools and methods you may use, and the way to effectively engage your teams in the process.

        • Course Syllabus

          First, read the course syllabus. Then, enroll in the course by clicking "Enroll me". Click Unit 1 to read its introduction and learning outcomes. You will then see the learning materials and instructions on how to use them.

        • Unit 1: A Framework for Decision-Making

          A central part of managing an organization, process or project is decision-making. Decision-making is often characterized as both an art and a science. You will want to trust your instincts, but also approach your decisions more methodically when you can. This unit will cover the basics of decision-making, including an overview of various approaches, considerations, and challenges.

          Completing this unit should take you approximately 2 hours.

        • Unit 2: Making Choices

          There are many aspects to decision-making and multiple factors to consider when weighing choices. In this unit, you will dive deeper into the decision-making process, and learn techniques to help you make the best choices to reach your goals.

          Completing this unit should take you approximately 2 hours.

        • Course Feedback Survey

          Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses.

          If you come across any urgent problems, email contact@saylor.org.

        • Certificate Final Exam

          Take this exam if you want to earn a free Course Completion Certificate.

          To receive a free Course Completion Certificate, you will need to earn a grade of 70% or higher on this final exam. Your grade for the exam will be calculated as soon as you complete it. If you do not pass the exam on your first try, you can take it again as many times as you want, with a 7-day waiting period between each attempt.

          Once you pass this final exam, you will be awarded a free Course Completion Certificate.