• Course Introduction

        • Time: 4 hours
        • Free Certificate
        The essential function of a manager is to make decisions. Decision-making is about making choices between alternatives to reach a goal or objective. In our personal lives, decision-making can involve determining many things, such as where we live, what foods we eat, and who our friends are. In business, decision-making can revolve around the products and services that a company offers, the markets it serves, the people it hires, and so on.

        In this course, we will look at the decision-making process, paying close attention to the basic decision types, tools, methods, and insights to help you quickly learn how it involves both logic and emotion. When you complete the course, you will have practical tools to quickly determine the type of decision you are trying to make, the available tools and methods you may use, and the way to effectively engage your teams in the process.

        First, read the course syllabus. Then, enroll in the course by clicking "Enroll me in this course". Click Unit 1 to read its introduction and learning outcomes. You will then see the learning materials and instructions on how to use them.

      • Unit 1: A Framework for Decision-Making

        A central part of managing an organization, process or project is decision-making. Decision-making is often characterized as both an art and a science. You will want to trust your instincts, but also approach your decisions more methodically when you can. This unit will cover the basics of decision-making, including an overview of various approaches, considerations, and challenges.

        Completing this unit should take you approximately 2 hours.

      • Unit 2: Making Choices

        There are many aspects to decision-making and multiple factors to consider when weighing choices. In this unit, you will dive deeper into the decision-making process, and learn techniques to help you make the best choices to reach your goals.

        Completing this unit should take you approximately 2 hours.