• Course Introduction

        • Time: 7 hours
        • Free Certificate
         Good leaders know that being a good manager helps in getting a lot accomplished. Managers must collaborate with employees so people with different skills from different parts of a company can successfully contribute to projects. The concept of collaboration has evolved into the practice of creating teams with specific individuals with complementary skills who gather around a common purpose. This purpose might include accomplishing a specific task, addressing a particular problem, revising an internal company process, etc.

        The term "team" is used so frequently today that the meaning of this concept is often diluted. Modern organizations rely on the efforts of different kinds of teams, and pull together teams with members scattered over multiple geographic locations (including multiple countries) to bring together the skills and competencies needed to address tasks.

        Some key roles all managers have is to establish goals and purposes with a team and make sure they select the right team members. So, what does a successful team look like? Even the best teams experience conflict, which actually can be a productive force in generating new ideas and multiple options for consideration. The important thing for keeping your organization healthy is to learn to avoid letting professional conflict harm personal relationships. 

        In this course, you will look at the leadership and management skills necessary in helping you understand the different stages of group development, how to create an effective team, and how to harness the talent of your team's strengths.

      • Unit 1: Leadership

        What does it mean to be a leader? In this unit, we will explore different aspects of leadership, power, and influence, and how effective leaders help an organization accomplish its goals.

        Completing this unit should take you approximately 3 hours.

      • Unit 2: Teams

        How is a team different than a group? In this unit, we will discuss team and group development, the characteristics of teams and groups, and what an effective team looks like.

        Completing this unit should take you approximately 3 hours.

      • Unit 3: Team Management

        How do you run a team? In this unit, we will discuss building a winning team, including how to manage conflict and delegate responsibilities.

        Completing this unit should take you approximately 1 hour.

      • Course Feedback Survey

        Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses.

        If you come across any urgent problems, email contact@saylor.org or post in our discussion forum.

      • Certificate Final Exam

        Take this exam if you want to earn a free Course Completion Certificate.

        To receive a free Course Completion Certificate, you will need to earn a grade of 70% or higher on this final exam. Your grade for the exam will be calculated as soon as you complete it. If you do not pass the exam on your first try, you can take it again as many times as you want, with a 7-day waiting period between each attempt.

        Once you pass this final exam, you will be awarded a free Course Completion Certificate.