Unit 3: Team Management
How do you run a team? In this unit, we will discuss building a winning team, including how to manage conflict and delegate responsibilities.
Completing this unit should take you approximately 1 hour.
3.1: Leading a Diverse Team
Read this article and consider the following questions: Why are diverse teams so common in the modern business world? What are the differences between diverse and homogeneous teams? What are some of the challenges, advantages, and pitfalls of diverse teams? Why are Dr. Maznevski's three stages to implementing a high-performing team essential to a team's performance?
3.2: Major Pointers for Building Teams
As you read this article, consider the following questions: Why do organizations need teamwork? Why do employees need teamwork? What is team-building, and when should teams engage in team-building activities? What characteristics are present in high-performing teams, and what characteristics are present in dysfunctional teams? How can team-building exercises help these two types of teams?
3.3: Controlling Your Inner Circle
Watch this video about the importance of surrounding yourself with positive people in order to become a strong leader.
Read this article and consider the following questions: Why is team-building important to an organization? How can team-building activities improve team performance? Do you currently work in a team environment? If so, does your team implement any of the steps noted in this article to build a winning team? How does this process affect the team's performance?
Reflect on the article you have just read about building a winning team. What roles have you played as part of a team in your own work environment? Do you prefer to work alone or with others, based on your past experiences with teamwork? Share your thoughts on these questions in the course discussion forum by clicking on the link above and creating a free account (if you have not already done so). Read the responses that other students have posted and post your own comments on the forum. Be sure to take advantage of this opportunity to connect with your peers and to receive meaningful feedback of your own.
3.5: Managing Team Conflict
As you read this article, consider the following questions: Why does conflict occur? What is your own typical conflict style? How can you improve the way you currently handle conflict?
3.6: All Managers Delegate
Read this article and consider the following questions: Why is delegation an important management skill? Why do managers hesitate to delegate? How can planning help managers improve delegation results? In your current job, do you delegate as often as you should? If not, why?