• Course Introduction

        • Time: 14 hours
        • Free Certificate
        You engage in interpersonal communication everyday, for example with strangers at the grocery store, with friends and family at home, or with peers at work. This course will define interpersonal communication and apply its basic elements to everyday situations. You will investigate interpersonal communication in its formal and informal settings, and discuss conflict management. Conflicts arise in all relationships, with family and friends as well as with colleagues in the workplace. Understanding and applying human communication principles to these situations can often help to diffuse conflicts and even prevent conflict.

      • Unit 1: Interpersonal Communication

        Communicating clearly and effectively requires important skills. In unit one you will learn about essential communication competencies and how to use them to build and manage relationships.

        Completing this unit should take you approximately 6 hours.
      • Unit 2: Listening in Human Communication

        Listening is a fundamental component of effective communication. In unit two you will learn how to be a good listener and understand the role active listening plays in various communication settings.

        Completing this unit should take you approximately 2 hours.

      • Unit 3: Practicing Interpersonal Communication Skills

        Actively improving your communication skills plays an important role in personal and professional development. In unit three you will practice how to use language accurately and appropriately.

        Completing this unit should take you approximately 5 hours.

      • Unit 4: Interpersonal Communication Applications in Context

        When we communicate, we can say a lot without speaking. In unit four you will learn how nonverbal signals can give additional information and meaning over and above verbal communication.

        Completing this unit should take you approximately 1 hour.

      • Unit 5: Interpersonal Communication Theories

        Recognizing cultural differences is an aspect of effective communication. In unit five you will learn how particular perceptions shape how we understand communication.

        Completing this unit should take you approximately 30 minutes.