• Unit 1: Interpersonal Communication

    Communicating clearly and effectively requires important skills. In unit one you will learn about essential communication competencies and how to use them to build and manage relationships.

    Completing this unit should take you approximately 6 hours.
    • Interpersonal Communication URL

      Read this chapter for an in-depth discussion of interpersonal communication and its functions. Pay close attention to the definition of interpersonal communication in our daily lives. After you read, complete the discussion questions and write definitions for the key terms listed at the end of the chapter. These assignments will help prepare you for the final exam.

    • Interpersonal Communication Processes URL

      Read this chapter. You have seen some of these concepts previously, but pay close attention because this chapter reinforces the elements of interpersonal communications and relationship building.

    • Interpersonal Communication Strategies Page

      In this lecture, Larry Fournillier provides examples of how interpersonal communication strategies have allowed him to develop relationships that have improved his business.

    • Stages of Relationship Theory Page

      Watch this lecture on interpersonal communication and the stages of relationship development with examples from our daily lives.


    • Conflict "I and You" Messages Page

      We use language to control or lose control during interpersonal conflict situations. This lecture uses examples from daily life to help us understand conflict resolution.