Unit 1: Interpersonal Communication
Communicating clearly and effectively requires important skills. In unit one you will learn about essential communication competencies and how to use them to build and manage relationships.
Completing this unit should take you approximately 6 hours.
Read this chapter for an in-depth discussion of interpersonal communication and its functions. Pay close attention to the definition of interpersonal communication in our daily lives. After reading the chapter, complete the discussion questions and write definitions for the key terms listed at the end of the chapter. These assignments will help prepare you for the final exam.
Read this chapter. You have seen some of these concepts previously, but pay close attention because this chapter reinforces the elements of interpersonal communications and relationship building.
In this lecture, Larry Fournillier provides examples of how interpersonal communication strategies have allowed him to develop relationships that have improved his business.
Watch this lecture on interpersonal communication and the stages of relationship development with examples from our daily lives.
We use language to control or lose control during interpersonal conflict situations. This lecture uses examples from daily life to help us understand conflict resolution.