4.2: Management Processes
In addition to the behaviors we need to understand and manage in the workplace, there are also processes used when managing people. The resources in this section will help you develop processes for managing human resources and their work as groups. As managers and leaders, we have to keep performance at high levels, and we need to use modern processes as much as our skill sets to achieve the organization's goals and grow people.
- This resource describes the processes that need to be in place to support a virtual team. The processes include computer-based communication, work methodologies, and collaboration technology. While the focus is on using these tools in a virtual situation, we might also use the tools in other settings.
- Watch this video to learn how technology, politics, and changing generations are transforming the face of today's workforce. This transformation represents real challenges for acquiring, developing, and retaining talent.
- Public employees may feel under public scrutiny; thus, managers may be averse to risk. Read this case study for a comprehensive view of all the issues managers and leaders face in planning and developing their workforce in the public sector.