• Unit 7: Course Project – Customer Service Training Manual

    This capstone project will bring together everything you have learned in this course. As part of this project, we ask you to create a customer service training manual to demonstrate what you have learned and share with others who wish to learn from you. Once you have completed this project, you will post it to the discussion forum to discuss with classmates and show to potential employers.

    Completing this unit should take you approximately 3 hours.