Unit 5: Course Project – Customer Service Training Manual
This project will bring together everything that you have learned in this course. As part of this project, you will create a customer service training manual that will demonstrate what you've learned and distill it for others who wish to learn from you. Once you have completed the project, you will post it to the discussion forum to discuss with classmates and to be able to show potential employers.
Completing this unit should take you approximately 6 hours.