• Unit 3: The Role of Leadership

    Leadership is another component of the DDDM change model. It is not a continuum like data/technology, people/organization, and processes/workflow, but it must be present throughout the implementation. Unfortunately, many leaders don't understand their role in implementing and utilizing DDDM in their organizations. More than ever, leaders need to understand the value of DDDM, how they are instrumental to its success, and why they need the confidence to question everything they see. This unit will cover how leadership is a critical success factor in becoming a DDDM, compare leadership's role to other success factors, and summarize how good leadership impacts DDDM implementation and use.

    Completing this unit should take you approximately 3 hours.

    • 3.1: The Role of Leadership

    • 3.2: Leadership versus Other Critical Success Factors

    • 3.3: What Is Effective Leadership?

    • Study Guide: Unit 3

      We recommend reviewing this Study Guide before taking the Unit 3 Assessment.

    • Unit 3 Assessment

      • Receive a grade