BUS643: Leading Organizational Change

Once you understand the changes your department is expected to make, it is important to create a plan and goals to complete the change. This will require creating a list of what needs to be done and then matching those changes with the right people. This video covers setting goals with employees and ensuring the goals are met.

As a manager, it will be important for you to ensure employees are working to implement the needed changes. There may be instances when employees are not making the necessary changes; at this point, you will need to set a performance improvement plan. This video covers the basics of helping employees to improve their performance.

One of the tools you can use to track change management and create a timeline of those changes is Microsoft Project. By creating a timeline, you can keep track of your project and ensure that changes are made promptly. You can also adjust your timeline as things change or need to be updated during the change management process. This short video gives an overview of creating a timeline in Microsoft Project.

It is important to measure the performance of employees and the change management process itself. Developing key performance indicators will assist you in measuring the performance of your team and team members. This video will give you ideas of the indicators you can develop to track your teams' performance.

Keeping track of and following through with employees is important to ensure that change happens. This video explains how to take action to ensure that employees meet their targets and are on track to complete the needed changes.

It is important to successfully track communication with employees and ensure they understand what tasks must be completed and any timelines you've previously set. This video covers communicating with employees and streamlining that communication as much as possible to ensure success.

Emotional intelligence is important when implementing change and managing your employees. Emotional intelligence will help you better understand your employees and make you more relatable as a manager. After you read, answer the three questions at the end.

You will use emotional intelligence almost every day in your job. It might also become necessary to teach others about this useful skill. This video explains the skills needed to develop emotional intelligence. How would you explain the importance of emotional intelligence in change management?

If you are a manager who is in charge of several teams, it will be necessary for you to track what each team is responsible for, when the changes will be complete, and who will make the changes. There are numerous project management systems that you might utilize to track this information. Some project management systems also work within the change management system. This video explains the various options that might be utilized in lean project management.

As a manager of a global change management project, you must consider many issues. These issues may include culture, people, needs, communication, creating a strategy that may be localized, etc. International competition is another consideration regarding change management on a global scale.

At some point, your domestic business may consider expanding internationally, and numerous issues must be considered. This section discusses developing a change strategy and considerations for change management. After you read, answer the managerial leadership case study and concept check questions.

Understanding culture when conducting international business is important because it can change how you operate. Culture may affect how you do business since it includes traditions, behavior, and beliefs or values related to potential employees or the business. Before conducting business in any country, you must understand the culture. This video explains why it is important to understand the culture of the country where you plan to conduct business.

Watch this as you work through the unit and prepare to take the final exam.