Back to course 'PRDV212: Interpersonal Communication'

Topic outline

  • Unit 1: Overview of Interpersonal Communication

    Collapse all Expand all

    Communicating clearly and effectively requires critical skills. In this unit, you will learn about essential communication competencies and how to use them to build and manage relationships. For instance, in a workplace setting, practical communication competencies include providing constructive feedback to colleagues and navigating conflicts to maintain positive working relationships.

    Completing this unit should take you approximately 5 hours.

    • Upon successful completion of this unit, you will be able to:

      • describe fundamental concepts of interpersonal communication and its functions, such as self-disclosure; and
      • identify the essential competencies of interpersonal communication and relationship-building, such as managing conflicts.
    • book icon
      What Is Interpersonal Communication? Book
      Students must
      View
    • book icon
      Interpersonal Communication Processes Book
      Students must
      View
    • page icon
      Interpersonal Communication Strategies Page
      Students must
      View