• Course Introduction

        • Time: 6 hours
        • Free Certificate
        Effective communication within small groups is crucial in everyday scenarios like collaborating with colleagues on a project or addressing challenges at work, school, or during volunteer activities. This professional development course examines the principles of small-group communication. The competencies you will acquire in this course will contribute to successful teamwork and foster improved interpersonal relationships, leadership capabilities, and overall communication effectiveness.

        • Course Syllabus

          First, read the course syllabus. Then, enroll in the course by clicking "Enroll me". Click Unit 1 to read its introduction and learning outcomes. You will then see the learning materials and instructions on how to use them.

        • Unit 1: Small Group Competencies and Development

          Group communication is a vital element within organizations, playing a pivotal role in the success of high-performing teams. Unit one examines various aspects of group communication, including its profound impact on a team's ability to function efficiently. You will explore the significance of effective communication in contributing to the success of high-performing teams and consider the challenges that may emerge when communication falters. After completing this unit, you will understand how group communication shapes team dynamics and outcomes.

          Completing this unit should take you approximately 4 hours.

        • Unit 2: Conflicts in Group Communication

          This unit explores the complexities of group communication. It sheds light on the common hurdles groups face and critically examines the peril of groupthink. Groupthink is where cohesive group members prioritize consensus and harmony over critical thinking, often stifling diverse perspectives. By scrutinizing groupthink, you will understand the potential dangers associated with conformity within a group setting. You will also explore the processes of identifying and effectively managing conflicts to ensure the smooth flow of group communication.

          Completing this unit should take you approximately 2 hours.

        • Course Feedback Survey

          Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses.

          If you come across any urgent problems, email contact@saylor.org.

        • Certificate Final Exam

          Take this exam if you want to earn a free Course Completion Certificate.

          To receive a free Course Completion Certificate, you will need to earn a grade of 70% or higher on this final exam. Your grade for the exam will be calculated as soon as you complete it. If you do not pass the exam on your first try, you can take it again as many times as you want, with a 7-day waiting period between each attempt.

          Once you pass this final exam, you will be awarded a free Course Completion Certificate.