Brand Equity Models

Conclusion

This paper has attempted to review and integrate studies on brand equity. With significant changes occurred with regard to concept of brand equity over the last two decade, it seems that it is necessary to have a better understanding of it in different sectors and different regions. We can discuss the brand equity from 3 different perspectives; financial-based, customer-based and employee-based perspectives. Brand equity plays an important role in lowering perceived risk for new product adoption, even in situations dominated by functional purchasing decisions. Baldauf et al. indicate that brand equity contributes directly to the enhancement of value to customers. Brand equity provides information and serves as a source of confidence and satisfaction. Aaker was apparently the first to suggest the practical model for assessing brand equity, especially, from customer perspective. Many researchers consider that his model has undoubtedly a major impact on the business and academic communities. We discussed other effective scales. In addition, this paper tried to review different brand equity models, and presented a collection of models and definitions of brand equity. More than sixty papers related to brand equity from reliable sources are considered in this paper. Some suggestion for future research can be reviewing FBBE and EBBE perspectives. Moreover, we considered several important brand equity models and we can classify these models to different sections such as product, service categories or based on one special field. brand equity model

Table 3: Mostly cited "Brand Equity” studies

Author Dimensions of Brand Equity Related Findings
Aaker (1996) Brand loyalty, perceived quality, brand awareness, brand associations Four dimensions of brand equity represent customer perceptions of the brand and could be applied Across markets and products.
Keller (1993) Brand awareness, brand image When the consumer is familiar with the brand and holds some favourable, strong, and unique brand associations in the memory, then customer-based brand equity occurs
Park and Srinivasan (1994) Brand associations (Attribute-based and non-attribute-based component of brand equity) The non-attribute-based component of brand equity appears to play a more dominant role in determining a brand's equity
Lane and Jacobson (1995) Brand attitude, brand name familiarity The stock market participants' responses to brand extension announcements depend on brand attitude and familiarity
Cobbwalgren, Ruble, and Donthu (1995) Perceived quality, brand awareness, brand associations, advertising awareness The brand with greater advertising budget yielded substantially higher levels of brand equity. In turn, the brand with the higher equity generated significantly greater preference and purchase intentions.
Aaker (1996) Brand loyalty, perceived quality, brand awareness, brand associations Four dimensions of brand equity represent customer perceptions of the brand and could be applied Across markets and products.
Yoo, Donthu, and Lee (2000) Brand loyalty, perceived quality, brand awareness/associations Brand equity is positively related to perceived quality, brand loyalty, and brand associations. The relationship of perceived quality and brand associations to brand equity is much weaker than the relationship of brand loyalty to brand equity
Berry (2000) Brand awareness, brand meaning (customer's dominant perceptions) Positive service brand equity emerges from the synergy of brand awareness and brand meaning.
Yoo and Donthu (2001) Brand loyalty, perceived quality, brand awareness/associations A multidimensional brand equity scale is validated across Americans, Korean Americans and Koreans samples
Gil (2007) Brand loyalty, perceived quality, brand Awareness, brand associations Brand loyalty is much closer to the concept of overall brand equity than brand Awareness-associations and perceived quality.
Atilgan (2009) Brand loyalty, perceived quality, brand Awareness, Brand associations, Brand Trust Emergence of brand trust as a new dimension instead of brand awareness complies well with recent literature on global branding,
Mishra and Datta (2011) Brand Name, Brand Communication, Brand Association, Brand Personality, Brand Awareness, Brand Image, Perceived Brand quality, Brand Loyalty Importance of the effect of the brand assets treated as antecedents like brand name, awareness, personality and consequences like brand preference and purchase intention on customer based brand equity.