Business Processes
Learning Objectives
Upon successful completion of this chapter, you will be able to:
- define the term business process;
- understand the tools of documentation of business processes;
- identify the different systems needed to support business processes in an organization;
- explain the value of an enterprise resource planning (ERP) system;
- explain how business process management and business process reengineering work; and
- understand how information technology combined with business processes can bring an organization competitive advantage.
Source: David Bourgeois, https://opentextbook.site/informationsystems2019/chapter/chapter-8-business-processes-information-systems-introduction/
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