Organization Design Challenges

Key findings

Part 1: Scoping the engagement and preparing the project

The items in this part addressed key activities that are undertaken at the beginning of a project in order to establish the project team, agree on the scope of the project with the client, and create a plan for the work. In the practitioner literature, this step is sometimes called "contracting," referring to the need for a social contract or agreement between consultant and client about how they are going to work together.