Organizational Behavior
As managers and leaders, we must consider positive and negative work behaviors and develop tactics to achieve organizational goals. This resource discusses job performance, organizational citizenship, absenteeism, and turnover. The text also explains how the organization treats people and affects work behaviors.
Job Performance
Job performance, or in-role performance, refers to the performance level on factors included in the job description. For each job, the content of job performance may differ. Measures of job performance include the quality and quantity of work performed by the employee, the accuracy and speed with which the job is performed, and the overall effectiveness of the person performing the job. In many companies, job performance determines whether a person is promoted, rewarded with pay raises, given additional responsibilities, or fired from the job. Therefore, job performance is tracked and observed in many organizations and is one of the main outcomes studied in the field of organizational behavior.