Virtual Work Collaboration
This resource describes the processes that need to be in place to support a virtual team. The processes include computer-based communication, work methodologies, and collaboration technology. While the focus is on using these tools in a virtual situation, we might also use the tools in other settings.
Findings
Collaboration results
For this exploratory study, the test team has the most quantity of participants with 74.07%, quality with 14.81%, warehouse 7.40%, and materials' planning with 3.70%. However, the most active collaboration is for the warehouse team with 61.83 %, test with 30.54 %, quality with 7.35 % and material's planning with 0.26 %. This access and collaboration's level is expected due to the process workflow. In this sense, while most changes are performed by warehouse with 50 %, test 25 %, while quality has lesser participation with 12.5 %, and. materials' planning has a maximum of 12.5%, because its collaboration is required just in some cases, therefore is not mandatory (Table 2).
| Virtual Work Groups | Collaboration Required | Collaboration Registered | Collaboration Percentage | Partici-pants | Participants Percentage |
| Warehouse | 50 % | 6,780 | 61.51 % | 2 | 7.40 % |
| Test | 25 % | 3,335 | 30.26 % | 20 | 74.07 % |
| Quality | 12.5 % | 876 | 7.95 % | 4 | 14.81 % |
| Material’s Planning | 0-12.5 % | 31 | 0.28 % | 1 | 3.70 % |
Table 2. Analysis about collaboration.