Completion requirements
This resource explains the difference between transactional and transformational leadership. It also addresses some of the challenges that organizations face in a rapidly changing workplace and the role of teams.
Glossary
diversity training:
training employees about cultural differences with the goal of improving teamwork
organizational culture:
values, visions, hierarchies, norms and interactions between its employees; how an organization is run, how it operates, and how it makes decisions
procedural justice:
fairness by which means are used to achieve results in an organization
sexual harassment:
sexually-based behavior that is knowingly unwanted and has an adverse effect of a person's employment status, interferes with a person's job performance, or creates a hostile or intimidating work environment
scientific management:
theory of management that analyzed and synthesized workflows with the main objective of improving economic efficiency, especially labor productivity
Theory X:
assumes workers are inherently lazy and unproductive; managers must have control and use punishments
Theory Y:
assumes workers are people who seek to work hard and productively; managers and workers can find creative solutions to problems; workers do not need to be controlled and punished
transactional leadership style:
characteristic of leaders who focus on supervision and organizational goals achieved through a system of rewards and punishments; maintenance of the organizational status quo
transformational leadership style:
characteristic of leaders who are charismatic role models, inspirational, intellectually stimulating, and individually considerate and who seek to change the organization
workplace violence:
violence or the threat of violence against workers; can occur inside or outside the workplace
work team:
group of people within an organization or company given a specific task to achieve together
training employees about cultural differences with the goal of improving teamwork
organizational culture:
values, visions, hierarchies, norms and interactions between its employees; how an organization is run, how it operates, and how it makes decisions
procedural justice:
fairness by which means are used to achieve results in an organization
sexual harassment:
sexually-based behavior that is knowingly unwanted and has an adverse effect of a person's employment status, interferes with a person's job performance, or creates a hostile or intimidating work environment
scientific management:
theory of management that analyzed and synthesized workflows with the main objective of improving economic efficiency, especially labor productivity
Theory X:
assumes workers are inherently lazy and unproductive; managers must have control and use punishments
Theory Y:
assumes workers are people who seek to work hard and productively; managers and workers can find creative solutions to problems; workers do not need to be controlled and punished
transactional leadership style:
characteristic of leaders who focus on supervision and organizational goals achieved through a system of rewards and punishments; maintenance of the organizational status quo
transformational leadership style:
characteristic of leaders who are charismatic role models, inspirational, intellectually stimulating, and individually considerate and who seek to change the organization
workplace violence:
violence or the threat of violence against workers; can occur inside or outside the workplace
work team:
group of people within an organization or company given a specific task to achieve together