Measuring and Evaluating Strategic Performance

Read this section. It suggests that performance can be measured in different ways. Given that, is it possible to measure everything? How are you measured at work?

Chapter Review Questions

  1. What does a mission statement explain about a firm that a vision statement does not?
  2. Describe the three levels of strategy and what a manager developing strategy at each level is concerned with.
  3. Give an example for why a firm would pursue each of the three grand strategies.
  4. What actions can help a firm grow?
  5. What managerial skills and actions are included in the planning process?
  6. Why are good goals important to the planning process?
  7. What are the strategic planning time frames? How do they work together?
  8. Why is performance measurement often the start of new strategy development?