Software Quality: Definitions and Strategic Issues
In general, software quality is crucial in software engineering. Read this article and explore the various definitions of quality and the quality models. Notice the priority of quality factors and how software quality can be measured.
3. The strategic importance of quality
An organisation's focus on the strategic importance of software quality depends on whether they are producers or users of software. Software developers see themselves as either the producers of a product that will be sold in the marketplace or contractors developing a product for a specific client. Software users see software as a tool to be used to support them in the way they do business in their specific sector. Both business views are very different but in both cases quality is an underlying consideration to helping them achieve their business objectives. In this section the impact of quality on the strategic business issues of both are considered. The issues addressed are marketing strategies, tendering and estimating, human resources issues, productivity and system acquisition.