Completion requirements
This chapter documents the important concepts of communication strategies and management styles. Complete the Chapter Case at the end regarding developing an outline for a training program on effective management and communicating with employees.
Management Styles
Exercises
- Why is it important to understand management style if you are an HR professional or manager? Discuss at least three points.
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What combinations of management style might you use in each of these situations and why?
- You are considering a major change in the way your company does business. Your staff has an excellent record of achieving goals, and your relationship with them is trusting and supportive.
- Your employees do a great job. A situation has developed in which you need to make quick decisions and finish a project by the end of the week.
- Your employees are having trouble getting the job done. Their performance as a whole is less than expected.
- You have an employee who is very motivated but has little experience.