Successful Employee Communication

This chapter documents the important concepts of communication strategies and management styles. Complete the Chapter Case at the end regarding developing an outline for a training program on effective management and communicating with employees.

Management Styles

Exercises

  1. Why is it important to understand management style if you are an HR professional or manager? Discuss at least three points.

  2. What combinations of management style might you use in each of these situations and why?

    1. You are considering a major change in the way your company does business. Your staff has an excellent record of achieving goals, and your relationship with them is trusting and supportive.
    2. Your employees do a great job. A situation has developed in which you need to make quick decisions and finish a project by the end of the week.
    3. Your employees are having trouble getting the job done. Their performance as a whole is less than expected.
    4. You have an employee who is very motivated but has little experience.