The People in Information Systems

In this chapter, you will learn about the "people" component of management information systems. As you read, think about the Decision Support Systems video and the importance that each person plays in the success of an organization, not just the successful implementation of the technology.


The opening chapters of this text focused on the technology behind information systems, namely hardware, software, data, and networking. The last chapter covered business processes and the key role they can play in the success of a business. This chapter discusses people, the last component of an information system.

People are involved in information systems in just about every way. People imagine information systems, people develop information systems, people support information systems, and, perhaps most importantly, people use information systems.