The People in Information Systems

In this chapter, you will learn about the "people" component of management information systems. As you read, think about the Decision Support Systems video and the importance that each person plays in the success of an organization, not just the successful implementation of the technology.

Managing Information Systems


The Chief Information Officer (CIO) is the head of the information-systems function. This person aligns the plans and operations of the information systems with the strategic goals of the organization. Tasks include budgeting, strategic planning, and personnel decisions for the information systems function. The CIO must also be the face of the IT department within the organization. This involves working with senior leaders in all parts of the organization to ensure good communication, planning, and budgeting.

Interestingly, the CIO position does not necessarily require a lot of technical expertise. While helpful, it is more important for this person to have good management skills and understand the business. Many organizations do not have someone with the title of CIO. Instead, the head of the information systems function is called the Vice President of Information Systems or Director of Information Systems.