The People in Information Systems

In this chapter, you will learn about the "people" component of management information systems. As you read, think about the Decision Support Systems video and the importance that each person plays in the success of an organization, not just the successful implementation of the technology.

Sidebar: Are Certifications Worth Pursuing?

As technology becomes more important to businesses, hiring employees with technical skills is becoming critical. But how can an organization ensure that the person they are hiring has the necessary skills? Many organizations are including technical certifications as a prerequisite for getting hired.

Cisco Certified Internetwork Expert.

Certifications are designations given by a certifying body that someone has a specific level of knowledge in a specific technology. This certifying body is often the vendor of the product itself, though independent certifying organizations, such as CompTIA, also exist. Many of these organizations offer certification tracks, allowing a beginning certificate as a prerequisite to getting more advanced certificates. To get a certificate, you generally attend one or more training classes and then take one or more certification exams. Passing the exams with a certain score will qualify you for a certificate. In most cases, these classes and certificates are not free. In fact a highly technical certification can cost thousands dollars. Some examples of the certifications in highest demand include Microsoft (software certifications), Cisco (networking), and SANS (security).

For many working in IT, determining whether to pursue one or more of these certifications is an important question. For many jobs, such as those involving networking or security, a certificate will be required by the employer as a way to determine which potential employees have a basic level of skill. For those who are already in an IT career, a more advanced certificate may lead to a promotion. For those wondering about the importance of certification, the best solution is to talk to potential employers and those already working in the field to determine the best choice.

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