Defining Strategic Management and Strategy

The first step in considering developing a strategic plan is understanding its basic elements. It is important to know what strategy is and what it is not. These sections will provide a foundation for an understanding of business strategy. When you have completed these sections, you will be able to define strategy and explain how it is used in a business setting.

1.3 Intended, Emergent, and Realized Strategies

Learning Objectives

  1. Learn what is meant by intended and emergent strategies and the differences between them.
  2. Understand realized strategies and how they are influenced by intended, deliberate, and emergent strategies.

A few years ago, a consultant posed a question to thousands of executives: "Is your industry facing overcapacity and fierce price competition?" All but one said "yes". The only "no" came from the manager of a unique operation – the Panama Canal! This manager was fortunate to be in charge of a venture whose services are desperately needed by shipping companies and that offers the only simple route linking the Atlantic and Pacific Oceans. The canal's success could be threatened if transoceanic shipping was to cease or if a new canal were built. Both of these possibilities are extremely remote, however, so the Panama Canal appears to be guaranteed to have many customers for as long as anyone can see into the future.

When an organization's environment is stable and predictable, strategic planning can provide enough of a strategy for the organization to gain and maintain success. The executives leading the organization can simply create a plan and execute it, and they can be confident that their plan will not be undermined by changes over time. But as the consultant's experience shows, only a few executives – such as the manager of the Panama Canal – enjoy a stable and predictable situation. Because change affects the strategies of almost all organizations, understanding the concepts of intended, emergent, and realized strategies is important (Table 1.2 "Strategic Planning and Learning: Intended, Emergent, and Realized Strategies"). Also relevant are deliberate and unrealized strategies. The relationships among these five concepts are presented in Figure 1.3 "A Model of Intended, Deliberate, and Realized Strategy".

Table 1.2 Strategic Planning and Learning: Intended, Emergent, and Realized Strategies

Intended Strategy Emergent Strategy Realized Strategy
David McConnell aspired to be a writer. When his books weren't selling he decided to give out perfume as a gimmick. The perfumes McConnell gave out with his books were popular, inspiring the foundation of the California Perfume Company. The company changed its name to Avon in 1939, and its direct marketing system remained popular for decades. Avon is now available online and in retail outlets worldwide.
When father and son team Scott and Don Rasmussen were fired from the New England Whalers, they envisioned a cable television network that focused on sports events in the state of Connecticut. As the network became successful, ESPN has branched out beyond the local softball games and demolition derbies that were first broadcasted. ESPN is now billed as the worldwide leader in sports, owning several ESPN affiliates as well as production of ESPN magazine, ESPN radio, and broadcasting for ABC.
In 1977, a cash-strapped advertiser gave a radio station managed by Lowell Paxson 112 electric can openers to pay off an overdue bill. The can openers were offered over the air for $9.95 and quickly sold out. An idea emerged. Soon the radio station featured a regular show called "Suncoast Bargaineers". In 1982, Paxson and a partner launched the Home Shopping Club on local cable television in Florida. Today the Home Shopping Network has evolved into  retail powerhours. The company sells tens of thousands of products on television channels in several countries and over the internet.