Case Study on Human Behavior
Rationale for the Study
In order to understand how consumers make
actual buying decisions, the marketers must identify
who makes the buying decisions. They should also
constantly be watchful of what types of buying
decisions are made and the steps involved in consumers' decision making process in a social unit (family).
Consumers' decision making varies with the types of
buying decision and the nature of products. The
decisions to buy soap, a cricket bat, a television and a
new car are all very different. Hence, complex and
expensive purchases, especially of durables, are
comparatively to involve more buyer deliberations and
more participants. Even the degree of differences
among brand preferences of the products do mostly
rest on the degree of buyers' involvement and influence
in the decision making process within the family. Besides, it
is also very essential to investigate why the consumers
buy durables and what are the factors inducing them to
make such purchases. On one hand, this analysis will
lead the marketers to precisely comprehend the needs
and tastes of the target market and signal the
manufacturers to manufacture such products suitably.
On the other hand, it is also equally important to study the role of family members, especially the husband and
wife, including the children. In Indian contemporary
society, though the women population constitutes more
than half of the total population, yet many research
studies reveal that male members are more dominant in
a family than females. This scenario, thus, necessitates
the researchers to sharpen their contemplations towards
the role of women within a family in multifaceted
decision making processes. Of such important
household decisions, the role and influence of women in
making purchases of durable goods in a family have,
thus, become a focal point for a systematic and
scientific inquiry.
In the North Eastern Region, the State of Nagaland does not conform to the general perception of women's status in India. Apart from traditional practices that have generally cared for women and the girl child, the State has successful achievements in the fields of literacy, increasing sex ratio, health and entrepreneurship development. This scenario also does stimulate the researchers to undertake investigations on this front. Hence, this present study will certainly ascertain the truth to prop up better understanding of the roles of women in diverse household decision making processes, especially in purchase of durables. Simultaneously, in turn, the marketers will be able to develop and distribute an appropriate marketing mix to suit the tastes and preferences of the consumers in the State.