Citizen-Driven Innovation

Read this guidebook, which explores smart cities through a lens that promotes citizens as the driving force of urban innovation. It presents different models of smart cities that show how citizen-centric methods can mobilize resources to respond innovatively to challenges in governance. The living lab approach encourages agile development and the rapid prototyping of ideas in a decentralized and user-centric manner. How can mayors and public administrators create partnerships that drive value in their communities through citizen-driven innovation? How can sustainability be integrated into municipal strategies and solutions? How can city leaders join forces to learn and network globally?

Co-designing Solutions - Chapter 3

In order to carry out the agreed plan, the individual projects that have been defined need to each be carried out following the same principles of citizen-driven innovation that have underpinned the broader strategy-defining process. 

The difference here is that the goal is to arrive at the definition of new public services that are actually implemented and that make a real difference to your city. This does not mean that the time has come to thank your participatory innovation partnership and revert to traditional administrative processes.

On the contrary, only if you adopt new ways that guarantee openness and participation throughout will the final service have an effective uptake and impact. 

In this chapter, we discuss the operational steps to co-design a new city service:

  1. Unpack the problem
  2. Co-design service concepts
  3. Follow up on creativity
  4. Pace development
  5. Go official