Citizen-Driven Innovation

Read this guidebook, which explores smart cities through a lens that promotes citizens as the driving force of urban innovation. It presents different models of smart cities that show how citizen-centric methods can mobilize resources to respond innovatively to challenges in governance. The living lab approach encourages agile development and the rapid prototyping of ideas in a decentralized and user-centric manner. How can mayors and public administrators create partnerships that drive value in their communities through citizen-driven innovation? How can sustainability be integrated into municipal strategies and solutions? How can city leaders join forces to learn and network globally?

Starter Pack

The basic idea of this guidebook is to inspire you to begin addressing your city's problems and issues through citizen-driven innovation. In this section, we have gathered a first collection of concepts, tools, and methods to help you get started with your first experiments.

This is by no means a complete collection, but it should help familiarize you with the basic elements of the Living Lab approach. Once you've started, you'll probably want to learn more, connect with one or more of the many Living Labs active in methodological research on innovation, and contribute your own insights to the growing portfolio of experiences in the online resources that support this guidebook.

The Starter Pack we have assembled consists of a series of different elements:

  • Essential technology paradigms for the Smart City model: Internet of Things, cloud computing, and open data.
  • Three families of methodologies for citizen engagement: idea generation, co-design, and service design.
  • Two types of policy initiative: facilities based on the Innovation hub model and approaches and policy instruments for demand-driven innovation.

Each section is illustrated with cases, mainly from the projects and experiences of ENoLL Living Labs, with links to specific examples.