Citizen-Driven Innovation
Read this guidebook, which explores smart cities through a lens that promotes citizens as the driving force of urban innovation. It presents different models of smart cities that show how citizen-centric methods can mobilize resources to respond innovatively to challenges in governance. The living lab approach encourages agile development and the rapid prototyping of ideas in a decentralized and user-centric manner.
How can mayors and public administrators create partnerships that drive value in their communities through citizen-driven innovation?
How can sustainability be integrated into municipal strategies and solutions?
How can city leaders join forces to learn and network globally?
Starter Pack
Methodology - Idea Generation
Description
Idea generation methods are useful for the initial phases when it is
necessary to explore concrete possibilities through lateral thinking:
typical formats include BarCamps, Hackathons, and other more
business-oriented methods. These processes base their effectiveness on
placing a multi-disciplinary group in a focused and supported co-design
environment for a defined number of hours, with the goal of producing
and communicating concrete results. Often there is also a competitive
element, with juries and prizes.
Use
One of the purposes of idea generation methods is to deliver tangible
results in a very short time. In addition, the intense
multi-disciplinary experience is in itself a useful way to promote
'innovation literacy' and build a local innovation community. For city
governments, such events offer a good first step for opening up to
citizen engagement.
Typologies
Idea generation methods can be applied in a range of situations: where
there is already a need for innovation identified with the desire to
look for new approaches; to seize on a given 'innovation opportunity'
such as the launching of a new Open Data strategy; or from a totally
open starting point, with proposals freely brought in by participants.
Issues
Many idea generation techniques are part of a global network that gives
excellent visibility and often technical support, but at the cost of
having to follow a very strict format. In addition, these formats often
convey cultural models that may not be appropriate, such as a highly
competitive approach where instead the goal is to build a collaborative
innovation community.
Implementation
The setting should ideally be in a stimulating and creative environment
with open Wi-Fi coverage. It is necessary to have both a plenary room
plus properly equipped working spaces for each team of 5-10. For the
staff, clearly defined roles are required such as project coordinator,
technical manager, team coaches or mentors, and experts in specific
areas. The key to success, however, is getting the right mix of
participants, balancing teams with people who have experience in the
problem domain (including civil servants), ICT experts and programmers,
creative professions such as design and communication, those with
experience in business planning, and so forth
Methodology - Idea Generation
Cases
Many ENoLL Living Labs experiment variations on different idea generation methods. The Ghent Hackathon builds mobile applications using Open Data published by the municipal government. It was initiated by the city together with the Urban Living Lab innovation ecosystem, with the goal of civic engagement for public and economic value creation.
The Startup Weekend of SUST Living Lab Tunisia instead follows a global 48-hour format (sponsored by Google) with the specific goal of generating business start-ups.
Finally, Haaga-Helia University has developed its own formula – the InnoCamp – focusing solutions towards expressed needs of a commissioning entity. This has been successfully applied for instance in the development of mobile service concepts for the tourism industry.
Impact
The impact of idea generation methods often goes beyond the two or three days of the event. Statistics from the international Startup Weekend network show that roughly 80% of participants plan a longer term collaboration with their groups, and over a third of the startups generated are still active after three months. The main factors to attain impact are: a clear and tested structure for the event, engagement of local stakeholders, and adequate preparation previous to the event and follow-up afterwards.