Communication Channels

Read this article to see the topics we will cover in this unit.

How aware are you of your own body language? Has your body language ever gotten you in trouble while communicating with someone?
In your experience, how is silence used in communication?
If the meaning behind verbal communication is only 7% words, what does this imply for written communication?
How could you use your knowledge of communication richness to be more effective in your own communications?
What are the three biggest advantages and disadvantages you see regarding technology and communications?