Communication and Perception

In the prior sections, you have learned about selection and organization as components of perception. This section will address how people interpret the information that they are receiving. Interpretation is the final component of perception. It is important to remember that people have different communication preferences. Some people want a face-to-face meeting or phone call; others will be fine with a letter or memorandum; others will still be fine with email or voicemail. As we work to communicate with people, pay attention to their preferences in communication as it will impact their interpretation of the message. This resource introduces the concept of the schemata that we use to interpret information. As you read the section on impressions, you will be able to apply that knowledge to your perceptions and use the information in your communication. You will also explore the effects of culture and personality, including the Big Five Personality traits.

Introduction

Think back to the first day of classes. Did you plan ahead for what you were going to wear? Did you get the typical school supplies together? Did you try to find your classrooms ahead of time or look for the syllabus online? Did you look up your professors on an online professor evaluation site? Based on your answers to these questions, I could form an impression of who you are as a student. But would that perception be accurate? Would it match up with how you see yourself as a student? And perception, of course, is a two-way street. You also formed impressions about your professors based on their appearance, dress, organization, intelligence, and approachability. As a professor who teaches others how to teach, I instruct my student-teachers to really take the first day of class seriously. The impressions that both teacher and student make on the first day help set the tone for the rest of the semester.

As we go through our daily lives we perceive all sorts of people and objects, and we often make sense of these perceptions by using previous experiences to help filter and organize the information we take in. Sometimes we encounter new or contradictory information that changes the way we think about a person, group, or object. The perceptions that we make of others and that others make of us affect how we communicate and act. In this chapter, we will learn about the perception process, how we perceive others, how we perceive and present ourselves, and how we can improve our perceptions.

Source: https://2012books.lardbucket.org/books/a-primer-on-communication-studies/s02-communication-and-perception.html
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