Emotional Intelligence and Trust in Servant Leadership

This article points out that confidence in business leaders is declining. The researchers explore the relationship between trust, emotional intelligence, and the servant leadership style. Thie reading will help you understand the followers' perception of servant leadership.

Research design

Ethics considered

Research participants received an addressed envelope, containing a letter from the researcher stating the purpose of the research as well as a letter from the organisation stating their support for the research. Furthermore, participants received a questionnaire and a pre-addressed envelope for returning the completed questionnaire. The questionnaire was not coded or marked in any way; hence, anonymity of participants was protected.

The accompanying letter from the researcher clearly indicated that participation in the research was on a voluntary basis. It was also stated that should participants not agree to take part in the study, they could or were allowed to discard the questionnaire without having to give notice to the researcher. By completing the questionnaire, the participant consented to taking part in the study. The research participants were not endangered in any way nor was there any risk to their physical, emotional and mental health or job security.